• The Gartner and 1to1 Media CRM Excellence Awards, Deadline: Friday, 9 March 2012

  • The CRM Excellence Awards highlight customer strategy and shares their successes, challenges and insights.
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  • Access Gartner Events on Demand

  • Full conference attendees receive FREE
    online streaming of available sessions for
    one year after the summit. Downloadable
    content also available with one-time
    purchase.
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  • Take a 3D virtual tour and see what
    to expect from a Gartner Event

  • Step from registration to the onsite experience
    and post event multimedia access
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  • Network with your peers to share insights
    on real-world strategies, implementations
    and best practices

  • Gain access to peers from leading
    global organizations
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The Must-Attend Event For CRM Professionals

This Summit delivers the leading-edge insights on how technology enables the marketing, sales, and customer service functions, adding value to the customer experience and delivering higher levels of customer satisfaction while increasing sales and saving money.

Agenda Highlights

Hot topics to be covered:
  • Social Media Strategies
  • Mobile CRM
  • Customer Analytics
  • Customer Experience Management
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