Guest Keynote Speakers Announced
- Professor Eddie Obeng, Author, Innovator,
Educator - Robin Wight, Advertising and Branding Expert
- Find Out More

Join top Gartner analysts Gene Alvarez, Adam Sarner and Jenny Sussin for a Twitter Q&A Session
- Get your CRM questions answered by the experts
23 April, 2013 | 15:00 - 16:00 GMT | #GartnerCRM - Find Out More

The Must-Attend Event
For CRM Leaders- Get the insight you need to show the value of CRM
- Find Out More

Hold your team off-site at the Gartner Customer Strategies & Technologies Summit to maximize, strategize and save
- Get the most of the event, hold strategic meetings
and get a discounted team rate. - Find Out More

Understand. Engage. Deliver: Earning Customers for Life
The Must-Attend Event For CRM Professionals
Those new to CRM will explore the building blocks of CRM. Those more experienced, there will be tracks dedicated to sales, marketing, customer service and customer experience, each focusing on the key CRM trends.
This summit will give you insight, ideas, and inspiration. Designed for both business and IT CRM leaders, the Gartner Customer Strategies & Technologies Summit will help you to maximize the potential of your CRM initiatives.
Agenda Highlights
Hot topics to be covered:
- Social and Mobile CRM
- Single View of the Customer
- "Big Data" and Customer Analytics
- Differentiated Customer Experiences
- The Future of CRM
Team Registration Discount
Gartner Events has designed a program to help teams of 4 or more maximize the Summit experience while on-site and long after the event concludes.
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