• Analyst video: Drive growth with exceptional customer engagement

  • Analysts Gene Alvarez and Jenny Sussin
    highlight key trends in customer engagement.
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  • Brochure with agenda available

  • Make sure you and your customer-centric organization thrive in the digital era
  • Find Out More
  • Your key priorities addressed

  • We’ve taken your top 10 CRM concerns and mapped them to suggested sessions on our agenda
  • Learn More
  • Hold your team off-site at the Customer 360 Summit to maximize, strategize and save with our team discount

  • Business and IT executives can come together to build their customer experience vision and strategy
  • Find Out More

Thriving in the Digital Age: Elevated Experiences, Interactions & Analytics

The Must-Attend Event For CRM Professionals

Gartner Customer 360 Summit delivers complete coverage of the new strategies and technologies that are enabling organizations to better understand and engage their customers, build loyalty and grow the business.

This must-attend CRM event brings together senior business, marketing and IT leaders to focus on creating a strategic, unifying vision for customer engagement and experience management.

Agenda Highlights

Hot topics to be covered:
  • Craft a CRM vision and strategy
  • Understand new analytics, metrics and big data
  • Get more out of mobile and social
  • Increase sales effectiveness
  • Improve customer service
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Team Registration Discount

Gartner Events has designed a program to help teams of 4 or more maximize the Summit experience while on-site and long after the event concludes.

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