• CRM launches into top 10 priorities
    for CIO's in 2012

  • Our summit focuses on CIO's
    Top 2 Business Priorities;
    Increasing Enterprise Growth
    & Customer Retention
  • Learn More
  • Guest Keynote Seth Godin

  • Best-Selling Author and Entrepreneur
    on Invisible or Remarkable?
  • Creative thinking necessary to create
    an offering that stands out and causes
    customers to take notice.
  • Learn More
  • A Full Week of CRM and PCC Tools and Insights

  • One Convenient Location: Orlando, FL
  • PCC Summit  March 12 - 14
    Customer 360 Summit  March 14 - 16
  • Learn More
  • By 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human

  • Get the insight you need to show the value of CRM
  • Find Out More

Driving CRM Success in a World of Empowered Customers

The Must-Attend Event For CRM Professionals

Gartner Customer 360 Summit delivers complete coverage of the new strategies and technologies that are enabling organizations to better understand and engage their customers, build loyalty and grow the business.

This must-attend CRM event brings together senior business, marketing and IT leaders to focus on creating a strategic, unifying vision for customer engagement and experience management.

Agenda Highlights

Hot topics to be covered:
  • Optimize performance of your sales organization
  • Single view of customer, fact or fantasy
  • Customer experience scenario
  • Future customer analytics
  • How marketing & customer service become BFFs

Who Will Be There

View All Speakers
Seth Godin
  • Seth Godin
  • Best-Selling Author and Entrepreneur
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Events On Demand

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#gartnercrm

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