Gartner Data Center Conference

Patricia Adams is a research director in Gartner Research. Working within the IT operations area, she has been the lead analyst on all aspects of IT asset management, both software and hardware, from tools through to process design and best practices. Her research area also gives her insight into synergistic areas within IT operations management, such as ITIL and other IT service management disciplines that overlap with ITAM. Actively tracking and managing software and hardware inventory often overlaps with configuration management databases (CMDB), so Ms. Adams co-covers the extensive CMDB and IT service dependency mapping tools and marketplace.

Merv Adrian is an analyst following database and adjacent technologies as extreme information processing transforms assumptions about how to activate unused information assets. He also watches the way the software/hardware boundary for information platforms is shifting as more processing moves into the hardware layer and appliances change purchasing patterns.

Ash Agrawal is a Principal ITIL/CMDB architect with Fifth Third bank's QSO department. Responsibilities include strategic planning and development of ITIL/CMDB initiatives that have a widespread impact on a wide range of business and IT services. Laying the groundwork to deploy and manage a fully operational CMDB, and leveraging it to build coherent IT services is critical. The centralized approach is key to systems integration, automation of operations, security, provisioning, governance, monitoring and business intelligence. He has consulted at a number of fortune 500 companies in the IT architecture & solutions domain, including systems/application design, enterprise technology & architecture oversight, project management, business intelligence, 6 process management and mentoring. Ash has a doctorate in DSES from RPI, Masters in Mechanical Engineering from UMD at College Park, and Bachelors in Mechanical Engineering from IIT. He has participated in research initiatives and has published a number of papers in international research journals.

Vice President of Product Management, Storage and Availability Management GroupDon Angspatt is Vice President of Product Management in the Storage and Availability Management Group at Symantec Corporation. In this role, he is responsible for managing product strategy and go-to-market strategy and execution for Symantec’s core and emerging family of storage management and high availability solutions, including Veritas Storage Foundation, Veritas Cluster Server, Veritas CommandCentral, Veritas Operations Manager, ApplicationHA and VirtualStore. In addition, Angspatt manages engineering for Veritas Operations Services, Symantec’s cloud computing services for managing risk and improving operational efficiency within the data center. Angspatt previously served as Vice President of Engineering in the Storage and Availability Management Group, where he was responsible for a multi-year effort to dramatically improve customer satisfaction, product quality, and software delivery processes. His team was responsible for product quality, product telemetry, install/upgrade experience, and release train delivery for Storage Foundation High Availability. At Symantec, he has held a variety of leadership positions in business operations, strategic alliances, business development, and finance since 2004. Angspatt joined Symantec from Bear, Stearns & Co. where he was an equity research analyst covering the technology sector. He has held strategy and finance roles at Intel Corporation and product management, marketing, and engineering positions earlier in his career. Angspatt holds a bachelor’s degree in economics and a master’s degree in environmental engineering from Northwestern University and an MBA from the Kellogg School of Management at Northwestern University.

Joseph Baylock is a group vice president in Gartner Research, where he is a member of the executive management team. He manages the cadre of analysts responsible for IT infrastructure and operations research and security and risk research. In prior positions, Mr. Baylock managed Gartner's vendor relations function and its vertical-industry research after working as a Gartner analyst for 14 years.

Thomas Bittman is a vice president and distinguished analyst with Gartner Research. Mr. Bittman has led the industry in areas such as cloud computing and virtualization. Mr. Bittman was an early pioneer for the concept of private cloud computing, and invented the term "real-time infrastructure," which has been adopted by major vendors and many enterprises as their infrastructure direction. He has served as Gartner's lead analyst covering IBM and Microsoft, and he served for three years as a member of Gartner's Senior Research Board. In 2005, he earned Gartner's Analyst of the Year Award.

Marc Borbas is the Vice President of Marketing for INETCO. In his role, he sets product strategy for INETCO Insight, the company's flagship business transaction management product. Borbas has worked in the applications and infrastructure software space for more than 12 years, and has an extensive background in marketing, business strategy and product development at Sophos, Business Objects (now SAP), Crystal Decisions, and Fincentric Corporation.

Andrew Butler is a vice president and distinguished analyst in Gartner Research. Initially recruited to address the Unix and midrange server market, his coverage area now encompasses market and technology trends for most server technologies (other than mainframes), including operating system evolution, architectures, platforms and vendor strategies. He is the lead analyst for Cisco Systems, authors the Magic Quadrant on blade and modular servers, and is closely involved in Gartner's growing research coverage on compute fabrics and integrated systems.

David J. Cappuccio is a managing vice president and chief of research for the Infrastructure teams with Gartner, responsible for research in data center design, construction and cost models, data center futures, servers, power/cooling, green IT, virtualization and data center consolidation strategies. Mr. Cappuccio's experience extends more than 41 years in the technology arena, including financial services, IT operations, market research and management consulting. Starting in 1992, he spent 10 years at Gartner in various research and executive roles, including group vice president and general manager of Gartner's worldwide Research organization.

As CTO at Radware, Mr. Chesla leads the Company’s strategic technology roadmap and vision. Prior to the CTO position, Mr. Chesla served as VP Security and successfully positioned Radware’s network security business as a pioneer, and a market leader in the cyber attack mitigation. Prior to joining Radware, Mr. Chesla held several senior positions with V-Secure Technologies, including CTO and Vice President of Product Strategy. He is recognized as a leading figure in the international network security market whose views on industry trends and best practices have been featured in articles, white papers, and on the conference speaking circuit.

Sheila Childs is a research director in Gartner's Storage Strategies and Technologies group focusing on information life cycle management, archiving and data protection.

Mike Chuba is a vice president in Gartner Research. He has covered the large systems marketplace for Gartner for the last 28 years.

Carl Claunch is a vice president and distinguished analyst in Gartner Research. He conducts primary research into grid computing, its markets and technologies, as well as cluster computing. Technology trends in the server space are a key focus for him, tracking such shifts as multicore and heterogeneous systems. In addition, Mr. Claunch conducts integrative research across all areas of IT, highlighting significant trends, technologies and directions in presentations and special reports.

Ronni Colville is a VP, distinguished analyst in the IT Operations Management group in Gartner Research. Ms. Colville's primary area of research is configuration and release management, which encompasses a broad array of technology topics, including (but not limited to) CMDB, server provisioning and configuration, IT service dependency mapping technologies, configuration auditing, patch management, and PC configuration management and virtual desktop. Additionally, she covers virtualization and cloud management technologies for both servers (provisioning, configuration auditing, patching, and so on) and PCs (HVD and application virtualization). Recently, Ms. Colville added coverage of DevOps with respect to application release automation. In addition to technologies, Ms. Colville covers both configuration and release management processes for production environments.

Terrence Cosgrove is a principal research analyst in Gartner Research, where he is part of the Mobile and Client Computing group. His coverage involves the management and support of end-user computing.

David Coyle is a managing vice president in Gartner Research, responsible for leading the Infrastructure Software team. Team coverage includes market share and forecast analysis in application development, application infrastructure and middleware, data quality tools, database management systems, IT operations management, operating systems, storage management, and virtualization. In his previous research role at Gartner, Mr. Coyle focused on issues IT service management (ITSM), including service catalog, IT help desk, software as a service (SaaS), process improvement (including the ITIL framework) and service-level agreement (SLA) management.

Debra Curtis is a research vice president in the Gartner IT Operations Management group. She is responsible for the research core topics of network management, event management, business service management, IT service portfolio management and IT service catalogs. She focuses on best practices for IT operations management, improving IT management process maturity and end-to-end IT service management.

Philip Dawson is a vice president in Gartner Research and Virtualization Agenda Manager. He specializes in virtualization, cloud infrastructure and server selection. Mr. Dawson is a leading authority on virtualization of Linux, Unix and Windows infrastructure platforms. Virtualization, portfolio consolidation, and rationalization processes are key to his virtualization coverage and enabling cloud delivery.

Prentice O. Dees Jr. is the Manager of the Systems Automation Engineering group at Bank of America Merrill Lynch. In this role he is responsible for all aspects of the core architecture and engineering for the automation of the Bank’s Private Cloud. This includes the integration of the compute hardware, network, storage, OS, EFS and other software components into a cohesive and efficient platform that can rapidly host middleware and end user applications. Mr. Dees has worked with enterprise scale systems for the last +16 years at Bank of America Merrill Lynch and has been instrumental to the rapid adoption and deployment of multiple efficient enterprise-scale technologies at Bank of America. His previous experience includes Enterprise Architecture, Enterprise Storage Engineering, Emerging Technology, Multi-site Data Center Manager, Technology Optimization, Operations Management, Business Continuity and as an IT Consultant for private clients. Prior to joining Bank of America, Mr. Dees worked as Operations Manager for a successful “dot-com” OLTP and POS company and before that spent several years with the US Navy as a Surface Warfare Specialist and Master Training Specialist, Instructor and Manager for Cryptographic Technical Maintenance School. Mr. Dees is a Six Sigma Black Belt and holds a BS in Information Technology. When he doesn’t have his head in the Cloud, Prentice spends his time with his wife and daughter in Atlanta GA. Favorite activities in his active life include reading, writing, weightlifting, cycling, snow skiing, golf, and flying.

Giuliano leads marketing for the portfolio of Cisco products and solutions that target the Enterprise Data Center market globally. In addition to being responsible for the Data Center Marketing organization, he is a Core Team member of the Data Center Architecture Board at Cisco, focused on driving innovation and customer value as Cisco customers move to adopt new compute models. Giuliano joined Cisco in July 2011, after spending 17 years at Hewlett-Packard, where he held leadership positions in marketing, strategy, business development and R&D. He is a recognized leader in solutions go-to-market for the enterprise for more than a decade. In his last role at Hewlett-Packard, Giuliano led Marketing and Strategic Alliances for Business Intelligence Solutions, where he was responsible for all aspects of global and regional marketing for the business, including strategic alliances with SAP Business Objects, Microsoft BI, SAS Institute and Informatica, among others. Previously, Giuliano led Worldwide Enterprise Solutions, the pan-Hewlett-Packard programs that span hardware, software and services. As part of this, he led marketing for Service Management, Application Modernization, Information Optimization and Data Center Transformation, which won the ITSMA Marketing Excellence Gold Award for best new solution in 2008. In prior roles, Giuliano served as a strategy director and a business development director within the Office of Strategy and Technology, and a senior research manager at Hewlett-Packard Labs where he was responsible for research management and innovation incubation. Giuliano’s business and technical interests include business value analysis of technology, solutions strategy and IT Governance. He has published widely in both industry and technical journals, and visiting lecturer at St Mary’s College, ENST Bretagne and Universidad Politecnica de Madrid. Giuliano holds a master’s degree in Electrical Engineering from the University of Bologna (with major in Telecommunications) and an MBA from the London Business School. He has lived and worked in five different countries and is currently based in San Jose, California.

Scott Dillon is responsible for enterprise hosting and computing services, network services and operations, desktop, and technology delivery services. Scott most recently served as the head of Enterprise Hosting Services, as well as Chief Information Officer for Wholesale, responsible for delivering all technology solutions to the Wholesale, Investment and Trust businesses. During his 14 years with the company, Scott has held various executive positions, including Chief Information Officer for Wholesale, Trust and Investment Banking, head of Payment Strategies and Strategic Alliance and Ventures where he created and led the Strategic Alliances & Ventures groups, Vice President of Performance Reporting, Cost Accounting and Controller, Bank Operations and Cash Management. Prior to joining Wells Fargo, he held executive positions with Deloitte Consulting, LLP, including Lead Client Services partner, Co-Leader of Strategic Sourcing and Outsourcing Practice for Financial Services, and as a partner.

Chuck Dubuque is the Senior Product Marketing Manager for Red Hat Enterprise Virtualization and is responsible for market analysis, program strategy, and channel support. Prior to joining Red Hat, he worked for three years at a mid-sized VAR (value-added reseller) where he experienced both the marketing and engineering of enterprise hardware and software, including Red Hat Enterprise Linux, VMware, Microsoft Windows Server, NetApp, IBM, Cisco, and Dell. Earlier in his career, Dubuque spent eight years in the biotechnology space in marketing and business development. He earned an MBA from Stanford Graduate School of Business and a bachelor's degree from Dartmouth College.

Ken Dulaney is a vice president and distinguished analyst in Gartner Research, where his research areas include smartphones, tablet computers, notebook computers, industrial handhelds, wireless communications, mobile software and device management strategies. Mr. Dulaney is also the lead analyst for Intel. He has been recognized by Adweek magazine as one of the top 20 technology industry analysts.

John Enck is a managing vice president in Gartner Research, responsible for leading the IT Operations and Management team at Gartner. Team coverage includes asset management, change management, configuration management and problem management, as well as desktop, server, application, network and virtualization management. In his previous research role at Gartner, Mr. Enck focused on issues relating to x86-based servers, Microsoft server OSs and LDAP directories.

Bart Falzarano is the Chief Information Security Officer of Walz Group and has over 20 years of experience in technology and federal regulatory compliance in multiple industries such as R&D engineering firms, technology consulting firms, nuclear technology and operation utilities, and financial services companies. He has been responsible for managing the technology and information security compliance requirements of Walz Group, a compliance technology company through a multi-year high-growth technology-driven transformation -recognized by awards in the Inc. 500, Deloitte North America Technology Fast 500 and Software 500.

Joe is a leader and visionary with over 30 years of designing and building enterprise systems management solutions. These highly scalable, mission-critical solutions are ensuring reliability, availability and security for thousands of enterprise IT organizations worldwide. In addition to being a ManageIQ cofounder, Joe was a Distinguished Technologist and CTO in the Software Business Unit at Hewlett Packard and a cofounder of Novadigm.

Frank is responsible for Technical Operations at Facebook as the Director of Hardware Design and Supply Chain. He is responsible for Hardware Engineering, Technical Program Management, Capacity Engineering & Analysis, Facebook Labs and Supply Chain Operations teams. Prior to joining Facebook, Frank spent 14 years with Dell where he was an integral part of building Dell’s PowerEdge server business. He also co-founded Dell’s Data Center Solutions business and also participated in product management, technical consulting and technical operations. He launched the industry’s first rack mounted x86 servers for Compaq prior to Dell. Frank holds a BA in Marketing from Stephen F. Austin State University in Nacogdoches, TX.

John E. Girard is a VP and distinguished analyst in Gartner's Info Security and Privacy Research Center. He specializes in business security and privacy solutions for wireless and mobile road warriors, extranet, remote offices and teleworkers.

Jarod Greene is a research analyst in the IT Operations Management team of Gartner. His research focuses on IT service support, specifically, IT service desk management, organization and technology. This includes social IT management, software as a service (SaaS), IT support process improvement (including the ITIL framework), and IT knowledge management and self-service approaches.

Bob Hafner is the managing vice president of Gartner Research's Mobile and Client Computing group. Mr. Hafner leads this team, which focuses on mobile devices, mobile applications, client computing hardware, tablets and operating systems. His own research focuses on unified communications, the blurring of computing and communications, fixed mobile convergence and context.

Cameron Haight is a vice president in Gartner Research. His primary research focus is on the management of server virtualization and emerging cloud computing environments. Included in this effort is a focus on operational best practices (such as DevOps), as well as the evaluation of emerging standards and technology providers.

Ed Hallock is the Sr. Director of Solutions Management for IT Infrastructure and Operations at ASG. He is a highly experienced Information Technology Professional with broad and diverse experience base in software product development, support, product management, marketing, and business development. Ed currently sets the strategic direction and marketing initiatives for all of ASG’s performance management, workload automation and scheduling, and IT infrastructure management solutions. Ed holds a bachelor’s degree in computer science from Montclair State University in Upper Montclair, New Jersey.

Neil has spent 31 years in high technology, the last 9 with the Office of Information Technology at Brigham Young University in Provo, UT. He graduated with High Honors in Computer Science from BYU, where his focus was on real-time, high performance 3D graphics. His 15 minutes of fame came when consulting with Lucasfilm, where he created the opening scene and some of the other special effects in Star Trek II – The Wrath of Khan. Neil’s focus in recent years has been in Data Center and Configuration Management. In 2003, he architected a Configuration Management Data Base (CMDB) according to ITIL best practices, hired a developer and a team of student programmers to manifest the design, which has evolved with the changes in technologies because of its robust design. His talk will focus on important guiding principles as you create and populate your CMDB’s for maximum value.

Steve Hassell took on the role of President of Avocent in January 2010, after Emerson acquired Avocent Corporation. Steve joined Emerson in February 2004 as Vice President and Chief Information Officer. He was responsible for all information technology hardware, software, services and telecommunications across Emerson. Steve came to Emerson from Invensys, where he served as Chief Information Officer. Steve holds a Bachelor of Science degree in Computer Science from the United States Naval Academy and a Masters of Management degree from Northwestern University’s Kellogg School of Management.

Rick Haverty joined the University of Rochester Medical Center as Director of IT Infrastructure in 2005. Under his direction the Medical Center has modernized its networks, implemented six million square feet of wireless network, virtualized a majority of its 700 servers, restructured its SAN, completed a data center migration, added a change control and project management process and undertaken numerous other infrastructure and clinical department improvements.

Dick Heller, President of Full Extension LLC, has consulted and trained with organizations in the U.S. and abroad to design programs that enhance leadership, branding, team building, and customer service in climates of change. He has worked with senior management groups to create leadership and organizational development interventions aimed at achieving and surpassing corporate and business objectives and he has trained all levels of organizational personnel on these issues. Dick brings a unique combination of perspectives to his speaking, consulting, and training. He spent ten years with tompeterscompany! as a consultant and facilitator, ultimately serving as Vice President and Chief Inspiration Officer and being named a Fellow of the Tom Peters Institute. He had previously spent five years consulting with ODI, a major TQM company focused on issues of productivity and quality in a wide variety of organizations. Over the years, his clients have included AT&T, Barry Callebaut, Fidelity Investments, Nielsen Media Research, Microsoft, The MathWorks, Herman Miller, UBS, United Technologies, and John Wiley & Sons, and the US Coast Guard. Before he began to focus on life in organizations, Dick worked at WGBH-TV (public television in Boston) directing many programs, including broadcasts of the Boston Symphony and Pops Orchestras and the children’s program “ZOOM.” For a period of years, Dick established and ran his own video production company. Dick has a view of the world of work that encompasses passion, energy, and perception. As an avid scuba diver, art historian, crossword constructor and photographer, Dick is always searching for new ways of looking at our lives and the way we work.

Jeffrey Hewitt is a research vice president at Gartner, where he is part of the Data Center Transformation and Security team. As a part of that team, Mr. Hewitt analyzes technology developments, end-user requirements and business model changes that relate to adjunct areas of information and server technology, including virtualization, cloud computing, data center containers, blade servers, operating systems, peripheral devices, software and services. He produces research based on this analysis that includes success-oriented strategic and tactical recommendations. In addition, Mr. Hewitt maintains a global trend view for all server types and contributes to the worldwide Quarterly Statistics and forecast views of North America.

Andrew Hillier has over 20 years of experience in the creation and implementation of mission-critical software for the world's largest financial institutions and utilities. A co-founder of CiRBA, he leads product strategy and defines the overall technology roadmap for the company. Prior to CiRBA, Hillier pioneered a state of the art systems management solution which was acquired by Sun Microsystems and now serves as the foundation of their flagship systems management product, Sun Management Center. Hillier has also led the development of solutions for major financial institutions, including fixed income, equity, futures & options and interest rate derivatives trading systems.

As the world’s first self-proclaimed “Cyber-Satirist,” Bob Hirschfeld once inadvertently caused a global alarm from a spoof he wrote about an email virus. Bob’s imaginary virus supposedly kept returning a sender’s email until all the mistakes in spelling and grammar were corrected. Companies didn’t realize it was satire and feared this could actually shut down their email communications. Bob has lampooned business and technology at hundreds of conferences for over a decade for major companies and associations. His impact as a satirist was featured in Newsweek and profiled in The Wall Street Journal and USA Today. Bob’s humor has appeared on the op-ed pages of the The Washington Post, Wall Street Journal and USA Today. For several years he was a contributing writer to Jay Leno for “The Tonight Show.” In fact, Jay calls Bob “one of the top satirists in the country.” Bob takes a satirical look at business and technology and the impact it is having with his own style of “stand-up with a laptop” humor.

Ed Holub is a managing vice president in the Infrastructure and Operations (I&O) portion of Gartner's research organization. He leads a global team of analysts covering virtualization and cloud infrastructure, which includes the server, client, storage and operations management domains. He also provides broad coverage for the I&O role with a focus on operations process maturity, and organization, staffing and other people-related issues in I&O.

Richard Jones is the managing vice president for Data Center and Mobile/Wireless Strategies in the Gartner Technical Professionals Research group. He covers hardware infrastructure as a service (cloud computing), disaster recovery, business continuity, x86 server operating systems, high availability and clustering, and server and desktop virtualization. Mr. Jones brings 27 years of experience in technical analysis, engineering, and project and product management in the software industry.

Andy brings over 15 years experience with enterprise infrastructure and services to bear on solving today’s cloud and data center monitoring problems, and was previously responsible for bringing to market cloud-based services and IT Infrastructure Management tools for Unisys and Sun Microsystems.

Jonah Kowall is a research director in Gartner's IT Operations Research group. He focuses on application performance monitoring (APM), event correlation and analysis (ECA), network management systems (NMSs), network performance management (NPM), network configuration and change management (NCCM), and general system and infrastructure monitoring technologies. These technologies are the foundation of operations, and they exist to make incident, problem and change management possible for these teams.

Christopher (Chris) Lafond is executive vice president and chief financial officer in Gartner's worldwide financial operations. He is responsible for worldwide finance, pricing, tax, treasury and investor relations, as well as having direct client responsibilities. He is a member of the University of Florida MBA Advisory Board.

Marty Lans is currently the Senior Director of Data Center Marketing for Extreme Networks. Overall responsibilities include but not limited to the Messaging, Positioning, Go-To-Market, and Solutions for Data Center Networking. Prior to Extreme Networks, Marty has spent the past 20 years focused on Data Center technologies with executive roles in Corporate Development, Product Management and Product Marketing at leading technology vendors such as EMC, Cisco, Juniper Networks, Brocade Communications and Novell.

Kin Lee-Yow is the GM of Gateway Services and Director of Technology Infrastructure for Moneris Solutions. In this role, he is responsible for the Moneris Solutions gateway line of business. He is also responsible for the management of the overall technology infrastructure, information security and application support. Mr. Lee-Yow has over 14 years of experience in the technology area within the financial industry. Prior to joining Moneris Solutions, Mr. Lee-Yow was the Director of Technology eCommerce at Sears Canada, and Project Manager at the Royal Bank of Canada. Mr. Lee-Yow holds a joint Masters of Business Administration (MBA) from the Northwestern University and York University, and an Honors Bachelor of Computer Science and Information Systems from the University of Waterloo.

Neil MacDonald is a vice president, distinguished analyst and Gartner Fellow in Gartner Research, based in Stamford, Connecticut. Mr. MacDonald is a member of Gartner's information security and privacy research team, focusing on operating system and application-level security strategies. Specific research areas include Windows security, host-based intrusion prevention systems, converged endpoint security, service-oriented application security, business process management security and the integration of security into the application development process.

Mark Margevicius is a vice president and research director in Gartner Research, where his research covers end-user computing with a primary focus on desktop virtualization, hosted virtual desktops, PC hardware, and server-based computing. In addition, Mr. Margevicius covers client-side computing policies, procedures and best practices, and assists organizations in the justification and planning of technology deployments.

As Vice President and Chief Marketing Officer at Brocade, John McHugh is responsible for the company's global marketing strategy, including Product Marketing, Corporate Marketing, and Strategic Alliances. Prior to Brocade, McHugh was Vice President and General Manager of the HP ProCurve Networking business unit and the Nortel Networks Enterprise Network Solutions business unit. In 2005, Network World named McHugh one of the "Top 50 Most Powerful People," highlighting his visionary leadership in the networking industry. McHugh holds a BS in Computer Science and a BS in Electrical Engineering from the Rose-Hulman Institute of Technology in Indiana

Chris Molloy is a Distinguished Engineer in IBM's Global Services organization, where he leads the Data Center Management and IT Optimization area. He is responsible for data center optimization across IBM's Service Delivery portfolio of over 450 data centers with over 8 million square feet of raised floor. Chris leads the task force which is responsible for determining where IBM puts its public cloud computing offerings. He holds multiple patents for his work in capacity planning and has over a dozen published papers in external referenced journals. He's the co-author on the book "IT Virtualization Best Practices: A Lean, Green Virtualized Data Center Approach".

John Morency is a research vice president who covers the management of disaster recovery and IT resiliency. He also focuses on compliance, security and risk management issues related to the implementation of effective disaster recovery.

David Nelson is an Associate Technical Fellow at The Boeing Company and is currently the Chief Strategist for Cloud Computing. In this role David is responsible for the long term direction and short term implementation of the internal and external cloud strategy. A 27 year veteran of Boeing, David’s primary work has been around emerging technologies. He has co-authored several books and speaks at industry forums and regional groups.

Raymond Paquet is a managing vice president in Gartner Research, responsible for virtualization, data center and server research at Gartner. This includes servers, power, cooling, operating systems (Unix, Linux, Windows and "Z") and virtualization hypervisors. Previously, Mr. Paquet managed the IT Operations team, where he was an analyst and manager for more than 12 years.

Jason Parigen is the Assistant Vice President of Quality Systems at Fifth Third Bank. He leads a team of technical engineers that are responsible for enterprise monitoring, quality tools and the CMDB. Over the last 18 years in his I.T. career, he has led quality assurance, server engineering and virtualization teams.

Mr. Tony Pearson is a Master Inventor and Senior Managing Consultant for the IBM Software and Systems Group. Tony joined IBM Corporation in 1986 in Tucson, Arizona, USA, and has lived there ever since. Throughout his career, Tony has worked in development, marketing and customer care positions for various storage hardware and software products. From 1986 to 2001, Tony worked in various development roles. Tony was the lead architect for DFSMS for z/OS, and the lead architect for IBM Tivoli Storage Productivity Center, and worked also on the development of the ESS 800 disk system, DS8000 disk system, and IBM 3494 Virtual Tape Server (VTS).

John Phelps is a research vice president in Gartner Research, where his research has focused on the evolving role of large systems and the traditional data center for the past 15 years. This includes research into areas where high-end Unix and Windows attempt to provide traditional mainframe functionality. He has been leading the research on server consolidation, is part of the server virtualization team covering non-x86 virtualization, and works in the area of "greening" the data center.

Jay Pultz is a vice president and distinguished analyst in Gartner Research. His current research focus is data center design, networking, infrastructure management and cost optimization. Previously, Mr. Pultz pioneered role-based research, culminating in the highly successful Gartner for IT Leaders program. He has authored more than 500 research articles in Gartner's publications, has made dozens of presentations to Gartner clients, and is widely quoted in the press on computing and communications matters.

Phillip Redman is a research vice president in Gartner Research, where he leads mobile research in the network services and infrastructure group. Mr. Redman brings more than 15 years of experience in the wireless mobile and telecommunications industry, working with both developers and innovators of the latest mobile technologies and those aiming to use mobile and wireless technology strategically in their businesses. Mr. Redman has advised most of the Fortune 500, including senior CIOs and chief executives, and speaks in front of thousands every year at many global events. He is also a technical advisor for much of the national and trade media, appearing in print publications, radio and television.

Drue Reeves is vice president and research director, Cloud Computing and Data Center Strategies.

John Rivard is research director for Gartner, with focus on infrastructure and operations (I&O) organization, staffing, and culture. His secondary area of focus is I&O finance. An avid learner and teacher, Mr. Rivard has taught university managerial economics.

Bruce Robertson is a research vice president and distinguished analyst at Gartner, transitioning from enterprise architecture (EA) to business process management (BPM) research. Mr. Robertson focuses on BPM topics, including the BPM discipline and related roles, business architecture (and connecting BPM to EA) and BPM business cases, including metrics. Mr. Robertson also focuses on EA topics such as integrated solution strategies to leverage technology appropriately for applications, enterprise technology architecture and infrastructure planning process, and applied technology models such as technical patterns and services. He is co-author of "The Adaptive Enterprise: IT Infrastructure Strategies to Manage Change and Enable Growth" and "Enriching the Value Chain: Infrastructure Strategies Beyond the Enterprise." His expertise covers BPM roles, BPM metrics, EA, enterprise technology architecture, enterprise solution architecture, technical patterns, technical services, middleware, networking and identity infrastructure.

Dave Russell is a research vice president at Gartner, where his research focus is on storage, with an emphasis on backup/recovery (including data deduplication, virtual tape libraries [VTLs] and continuous data protection [CDP]), replication and storage management. Mr. Russell covers both distributed and mainframe storage solutions. In addition, he covers the overall storage strategies and portfolios of many of the industry's top providers.

Gene Ruth is a research director that focuses on enterprise storage technologies. As an analyst, Mr. Ruth defines research plans and provides client recommendations. He is an expert in regard to storage technologies, storage trends and the application of storage technologies in an enterprise environment. He guides vendors in storage technology road map development and product usage scenarios. Recent publications focus on storage strategies and trends, emerging technologies, cloud storage, SSDs, storage operational paradigms, virtualization, storage efficiency, and storage management.

Steven is responsible for a worldwide organization dedicated to helping clients identify their requirements, capabilities, and options for data centers. This includes building new facilities, and optimizing, relocating or consolidating existing facilities. The organization includes 700 specialists in over 40 countries that have built over 30 million square feet of customer raised floor. He holds a Bachelor of Science from McMaster University and a Master of Business Administration from the Rotman School of Management, University of Toronto.

Donna Scott is a vice president and distinguished analyst in Gartner Research. She is responsible for research in the areas of real-time infrastructure, business availability, business continuity/disaster recovery and IT operations management. She focuses on best practices for IT operations management and architecture, end-to-end IT service management, 24/7 availability and private cloud computing research.

Satinder Sethi is Senior Director at Cisco for the Server Access Virtualization Business Unit. Satinder joined Cisco with the acquisition of Nuova Systems. At Cisco, Sethi is responsible for the Unified Computing System Solutions Strategy and Engineering, and he has engineered integrated compute stacks such as Flexpod and cross-functional solutions such as Cisco VXI. Prior to Nuova Systems, Sethi was Director of Systems Engineering at Xensource and Director of Systems Engineering at Egenera. He holds a BS degree in Electronics & Telecommunications, from RV College of Engineering, India, and an MS in Electrical & Computer Engineering, from Louisiana State University.

Steven Shalita has more than 20 years of industry and technology experience across service provider and enterprise markets with a strong background in enterprise networking, MPLS, and IP transformation projects. His wide range of experience includes service management and assurance to service delivery architecture including data center, LAN/WAN, core, edge and metro technologies as well as leading initiatives targeting convergence, mobility, triple-play and business services carrier environments. Mr. Shalita has held senior marketing leadership positions at Alcatel-Lucent, Redback Networks, HP and Cisco. He returned to NetScout in July of 2008, and was previously Director, Product Marketing from 1997 through 1999.

Joe Skorupa is a VP distinguished analyst in Gartner Research, where he is part of the Data Center Convergence Research unit. His research focuses on two areas: - Advanced data network architectures focusing on converged infrastructures, including the convergence of servers, network, storage, and the software to configure and manage them (fabric-based infrastructure), as well as network virtualization/SDN/OpenFlow and FCoE/DCB - Maximizing application performance via advanced networking technologies, including application delivery controllers (Layer 4-7 switching), Web front-end optimization and WAN optimization In 2011, Mr. Skorupa led a team of 15 Gartner analysts who developed breakthrough scenario-planning-based research on the future of the data center market from 2016 through 2021. This technology-and-service-provider-focused research is being developed into a set of CIO target research to be delivered in 2012. He also covers I/O virtualization and emerging data center architectures, such as cloud computing and fabric-based computers, as well as delivery of rich media, including video within the enterprise. In addition, he advises vendors on product, market and partnership strategies and mergers/acquisitions. Through extensive collaboration, Mr. Skorupa's research extends to intersections between networking and adjacent research areas, including business continuity/disaster recovery (BC/DR), application development, unified communications, storage, and data center optimization.

George Slessman has been an executive in the data center industry for the past nine years and a technology leader and entrepreneur for more than 14 years. In this brief period of time, he has founded and exited several technology businesses, inventing and delivering disruptive technologies for the benefit of enterprise customers and creating over a billion dollars of value for his investors. He has directly overseen the development of over 100 megawatts of data center capacity, and is the named inventor of several patented and patent-pending technologies. Widely regarded as an astute observer of technology trends as well as an innovator of game-changing technologies, Slessman is a sought-after speaker at industry events. Slessman earned a Bachelor of Science in Industrial Engineering from the Ira A. Fulton Schools of Engineering at Arizona State University.

George Spafford is a research director for Gartner covering process improvement in IT operations that leverage best-practice references, such as ITIL, COBIT and ISO/IEC 20000. He is a prolific author and speaker, and has consulted and conducted training on strategy, IT management, information security and overall service improvement in the U.S., Canada, Australia, New Zealand and China. His publications include hundreds of articles plus numerous books on IT service improvement and co-authorship of "The Visible Ops Handbook," "Visible Ops Security" and the IIA Information Security Governance guidance. His current area of research is the use of information technology for competitive advantage. Mr. Spafford holds an MBA from Notre Dame, a BA in materials and logistics management from Michigan State University and an honorary degree from Konan Daigaku in Japan. He is a certified ITIL Expert, a TOCICO Jonah and a Certified Information Systems Auditor (CISA). He is a current member of the IIA, ISACA, ITPI, ITSMF and TOCICO.

As the Manager of Processing & Information Platform Services for Information Technology Cyberinfrastructure at Northwestern University, John Walsh is responsible for physical and virtual server infrastructure, storage and the centralized HPC Computing Infrastructure. John specializes in VMware (ESX, vCenter, SRM, vCloud Director), Windows, Red Hat Linux, GPFS, xCAT, EMC and IBM storage.

George Weiss is a vice president and distinguished analyst in Gartner Research. Mr. Weiss has been analyzing server and operating system trends for Gartner since 1985. He leads Gartner's research and analysis in Unix, Linux, open-source trends and the future of servers.

Mark Welke is the Senior Director of Product Marketing for NetApp hardware and software products worldwide. Mark brings over 25 years of experience in the high tech industry including roles in research and development, support, professional services, product management and marketing.

Roberta Witty is a research VP in Gartner Research, where she is part of the Compliance, Risk and Leadership group. Her primary area of focus is business continuity management and disaster recovery. Ms. Witty is the role specialty lead for the Gartner for IT Leaders (GITL) business continuity manager role. She is also a GITL Premier coach for Security and Risk.

Chris Wolf is a research vice president for Gartner's IT Professionals service. He covers server and client virtualization, cloud computing, data protection, management and classification, disaster recovery, and business continuity.

Stanley Zaffos is a vice president and research director in Gartner Research. His major areas of responsibility include storage systems, emerging storage architectures and technologies such as scale-out architectures and SSDs, cloud storage, replication software, storage consolidation and storage system pricing. Mr. Zaffos also helps clients develop storage strategies and identify the organizational implications of deploying new storage technologies into their environment.

Hai Zhu joined Pioneer Hi-Bred International Inc, a DuPont Company in 2000 as a bioinformatics engineer/scientist focusing on crop genetics and informatics research. In 2006, He was transferred and became the leader of the High Performance Computing team in Information & Computing Technologies Division in DuPont Central Research & Development. Since then, Hai’s responsibilities have progressively expanded to a variety of operational and managerial assignment. In 2010, he was appointed to his current role to lead the scientific computing infrastructure and operation to support DuPont global research and development. Hai Zhu is trained in biochemistry and bioinformatics with expertise in computing modeling, large scale parallelization & information analysis. Originally from China, Hai Zhu holds a Doctor of Philosophy Degree from Texas A&M University in Biochemistry, a Master of Science Degree from Sun Yat-Sen Univeristy, Guangzhou, China, and a Bachelor of Science Degree from Fudan University, Shanghai, China.

Tim Zimmerman is a vice president in Gartner Research. His research includes networking issues focusing on wired and wireless local-area networking (WLAN) campus and data center technologies and vendors, as well as RFID and ruggedized mobile devices.