Drive Business Value with Leadership, Innovation, People and Process Transformations

As budgets tighten and demands for business agility rise, I&O is under increasing pressure to deliver "more for less." It's no longer sufficient to keep pace with change; now more than ever, the I&O organization must undergo fundamental transformation — developing a forward-thinking strategy built on ITSM, a "people-focused" culture, cloud and mobile management and other initiatives that visibly demonstrate business value. As a Gartner IT Operations Strategies & Solutions Summit attendee, you will learn what to change right now to ensure that the business cannot succeed without you in the future.

Comprehensive Tracks and Sessions

The majority of the agenda is made up of Gartner analyst sessions — research-driven presentations that focus on the issues that matter most in IT today. Leveraging the latest research collected from organizations worldwide, analyst sessions provide real-world information that will help you make better decisions and drive more successful initiatives.

Our Agenda will feature comprehensive tracks to drill down on your hottest topics, with track sessions tagged to help you create a customized agenda based on your role, experience level and key focus.

    Hot topics to be covered:
    • ITIL
    • Mobile device management
    • Hybrid cloud
    • Web-scale IT
    • IT financial management
    • Performance monitoring

Special Sessions

In addition to our comprehensive tracks, our Agenda also features several special sessions providing opportunities to learn from and interact with Gartner analysts, industry experts and peers, and top solution providers:

  • Ask the Analyst Sessions

    In these interactive sessions, attendees can ask the presenting analyst a direct question or learn from questions posed by peers.

  • Keynote Sessions

    Typically presented by non-Gartner industry leaders, these plenary sessions are designed to be entertaining and thought-provoking.

  • Workshops

    Presented by Gartner or guest experts, these intimate workshops provide an opportunity to drill down on specific "how to" topics in an extended, small group environment. Sessions designed for end users only. Registration required.

  • End-User Case Studies

    Gartner invites a number of end users to personally present leading-edge case studies and answer questions.

  • Magic Quadrant Sessions

    Magic Quadrant sessions, held during track sessions as well as on the exhibit floor, deliver timely Gartner research on key vendors and market conditions.

  • Analyst One-on-Ones

    Sit privately for 30 minutes with a Gartner analyst specializing in the topic you'd like to discuss. Many attendees tell us that a one-on-one session is worth the price of admission, all by itself.

  • Analyst-User Roundtables

    Hear how your colleagues from various industries tackle problems similar to yours. These small group discussions provide an informal setting for you and your peers to share insight, challenges and concerns on today's hottest topics.


    Real success stories
    These sponsor-led sessions feature some of the market's most fascinating solutions. You'll hear real-life examples from those who have deployed solutions successfully, including their strategies, challenges and results.

Team Discount

Bring your team to Gartner I&O Summit to maximize, strategize and save.