Summit Tracks

Governing and Exploiting Content

Governing and Exploiting Content

The two biggest struggles for organizations when it comes to content continue to be governing it and then exploiting it. And it’s getting more difficult as the array of nontraditional content continues to grow.

    Sessions

    Tutorial: 10 Strategies for Successful ECM

    4 May, 2014 (3:00 PM - 4:00 PM)

    Many organizations struggle with ECM initiatives. To help, we'll provide 10 strategies that will mean the difference between success or failure for your ECM deployments.

    Speed Networking: Getting Social With Fellow Attendees

    4 May, 2014 (4:30 PM - 6:00 PM)

    Attendees will get a chance to connect, network and discuss the issues most relevant to them with their peers. After an initial introduction, each participant will be paired with one other participant for a quick conversation on mutual topics of interest before moving on to do the same with someone else. Those that mutually agree to continue their conversation after the session is finished will have a chance to do so.

    Attendee Breakfast

    5 May, 2014 (7:00 AM - 8:15 AM)

    Gartner Keynote: Deliver Excellent Engagement Through Mobile, Social and Analytics

    5 May, 2014 (8:15 AM - 9:15 AM)

    The prowess with which you engage your customers, employees, partners and constituents is the single most important determinant of your organization’s success. Yet it remains among the most challenged of activities for most organizations. Advances in social media, content analytics and ubiquitous mobility are already smoothing the path toward more effective engagement. The future holds even further hope. We’ll zero in on the future tactics and technologies you’ll need to move beyond failing or, at best, ho-hum engagement, and toward an era of truly excellent engagement.

    Contract Negotiation Clinic: Negotiation Strategies To Secure a Winning ECM Deal (Registration is for End-Users Only)

    5 May, 2014 (9:45 AM - 10:45 AM)

    Vendors often dictate the terms in deals for on-premises ECM solutions, as buyers spend too much time evaluating the technology and too little on their negotiation strategy. We'll show you how to favor contract negotiations to your terms.

    Easy Content Management: Bridging the Worlds

    5 May, 2014 (9:45 AM - 10:45 AM)

    We'll examine how the ECM market is transforming in response to the Nexus of Forces, and how organizations can leverage these forces to drive business value. We'll provide specific examples of ways to adapt your ECM strategies and vendor selection to capitalize on this changing landscape.

    Roundtable: Analyze Your Content to Accomplish Something With Real Benefit (Registration is for End-Users Only)

    5 May, 2014 (9:45 AM - 10:45 AM)

    With an analyst moderating, participants will share with one another how they've gone about analyzing their content stores to bring about real benefit to their enterprises. This is an interactive sharing of understandings, insights and lessons learned, and attendees should come prepared to share at least one success story or lesson learned. Roundtables are available to end users only, and capped at 12 participants.

    Beyond the Routine: Case Management for Less Structured Processes

    5 May, 2014 (11:00 AM - 12:00 PM)

    ECM, workflow, BPMS and other technologies have already been used to automate and standardize structured processes. Now it’s the less structured, non-routine work that constitutes the largest share of work in most enterprises – and this is poorly coordinated. Case management, in particular, is ripe for business performance improvement. We'll share best practices on how to do that, illustrated with case examples.

    Roundtable: Great Early Applications of Video in the Enterprise (Registration is for End-Users Only)

    5 May, 2014 (11:00 AM - 12:00 PM)

    With an analyst moderating, participants will discuss their best instances of early uses of video within the enterprise, including the benefits or savings accrued. This is an interactive sharing of understandings, insights and lessons learned, and attendees should come prepared to share at least one success story or lesson learned. Roundtables are available to end users only, and capped at 12 participants.

    Attendee Lunch and Solution Showcase Dessert Reception

    5 May, 2014 (12:00 PM - 2:00 PM)

    Case Study: SharePoint as a Service

    5 May, 2014 (2:00 PM - 3:00 PM)

    We look at how one large government agency extended its SharePoint implementation to make it an internal shared service for other, smaller agencies.

    Solution Provider Sessions

    5 May, 2014 (3:15 PM - 4:15 PM)

    Roundtable: SharePoint Migration Experiences (Registration is for End-Users Only)

    5 May, 2014 (4:30 PM - 5:30 PM)

    With an analyst moderating, participants will discuss winning strategies for SharePoint migrations — recent, current or contemplated. This is an interactive sharing of understandings, insights and lessons learned, and attendees should come prepared to share at least one success story or lesson learned. Roundtables are available to end users only, and capped at 12 participants.

    Town Hall and Video: Live, On Demand, or Not At All

    5 May, 2014 (4:30 PM - 5:30 PM)

    You can do video, or at least executives think you can. But whether you should is another matter. We'll help you choose between interactive town halls, one-way streaming, and YouTube-style video-on-demand — highlighting the technology requirements, cost and preparedness.

    Gartner Magic Quadrant Theater: Enterprise Content Management

    5 May, 2014 (6:20 PM - 6:40 PM)

    We'll review the latest Gartner Magic Quadrant for enterprise content management systems.

    Guest Keynote: The Art of Enchanting Engagement

    6 May, 2014 (8:15 AM - 9:15 AM)

    Drawing from his best-selling The Art of Enchantment, Guy Kawasaki will share fascinating stories of enchantment, and show how enchantment raises the bar on engagement to a whole new level.

    Solution Provider Sessions

    6 May, 2014 (9:45 AM - 10:45 AM)

    Roundtable: Best Practices in Business Process Management (Registration is for End-Users Only)

    6 May, 2014 (11:00 AM - 12:00 PM)

    With an analyst moderating, participants will discuss best practices for approaching business process management from the perspective of optimal engagement. This is an interactive sharing of understandings, insights and lessons learned, and attendees should come prepared to share at least one success story or lesson learned. Roundtables are available to end users only, and capped at 12 participants.

    To the Point: Understanding How Siri, Watson and Google Remake Enterprise Search

    6 May, 2014 (11:00 AM - 11:25 AM)

    The consumer experience for finding information and getting things done is shifting in the mobile-rich and smart-machine-rich world that Apple, Google, IBM and others are shaping. Discover when it will affect your organization and what you can do.

    To the Point: Maverick Research — Should Microsoft Kill SharePoint?

    6 May, 2014 (11:35 AM - 12:00 PM)

    SharePoint has had a good run, but it is time for a reboot. With the changes that Microsoft is making, it is clear that SharePoint on premises has little future, and in the cloud it will disappear into Office 365. Those who hang on to the traditional view of SharePoint will encounter big problems.

    Attendee Lunch and Solution Showcase Dessert Reception

    6 May, 2014 (12:00 PM - 2:30 PM)

    Gartner Magic Quadrant Theater: Video Content Management

    6 May, 2014 (12:50 PM - 1:10 PM)

    We'll review the Gartner Magic Quadrant for video content management systems.

    Roundtable: My Content Is On the Move! Experiences With Mobile Content (Registration is for End-Users Only)

    6 May, 2014 (2:30 PM - 3:30 PM)

    With an analyst moderating, participants will share best practices when it comes to planning for, accommodating, securing and exploiting mobile content. This is an interactive sharing of understandings, insights and lessons learned, and attendees should come prepared to share at least one success story or lesson learned. Roundtables are available to end users only, and capped at 12 participants.

    SharePoint Solution Path: A Complete SharePoint Plan

    6 May, 2014 (2:30 PM - 3:30 PM)

    Take a tour down the SharePoint road map, seeing the full scope of activities necessary to implement SharePoint successfully. We’ll point out a few milestones along the way such as governance, core infrastructure processes, and service management.

    Solution Provider Sessions

    6 May, 2014 (3:45 PM - 4:45 PM)

    Debate: Structure or Search — What Is the Answer?

    6 May, 2014 (5:00 PM - 6:00 PM)

    Implementing taxonomies to control and navigate information assets is extremely difficult. Indeed, 90 percent of the such initiaties fail. We'll help you overcome the hurdles to success, and also understand the tangible benefits of that success.

    Roundtable: Fitting File Sync and Share Into Our IT Strategies (Registration is for End-Users Only)

    6 May, 2014 (5:00 PM - 6:00 PM)

    With an analyst moderating, participants will share best practices for the tricky act of fitting mobile file synchronization and sharing into existing IT strategies. This is an interactive sharing of understandings, insights and lessons learned, and attendees should come prepared to share at least one success story or lesson learned. Roundtables are available to end users only, and capped at 12 participants.

    Birds of a Feather Attendee Breakfast

    7 May, 2014 (7:15 AM - 8:15 AM)

    Roundtable: They Said They Wanted to Google — Improving Enterprise Search (Registration is for End-Users Only)

    7 May, 2014 (8:15 AM - 9:15 AM)

    With an analyst moderating, participants will share ways in which they've improved their enterprisewide search capabilities, drawing ideas and lessons from Google and other search leaders. This is an interactive sharing of understandings, insights and lessons learned, and attendees should come prepared to share at least one success story or lesson learned. Roundtables are available to end users only, and capped at 12 participants.

    To the Point: Turn Information Into Insights With Social Analytics

    7 May, 2014 (8:15 AM - 8:40 AM)

    Social analytics — mystery, magic or meaningful insight? Find out what the landscape for social analytics tools looks like, and how these tools can be leveraged to manage risk and improve performance.

    To the Point: Reduce Costs and Improve Outbound Messages With Customer Communications Management Software

    7 May, 2014 (8:50 AM - 9:15 AM)

    Attracting and retaining customers remains a top business priority for CIOs, while forces such as the cloud, social and mobile are changing how organizations manage customer communications. Customer communications management represents a strategy and class of applications for the creation, delivery, storage and retrieval of outbound and dynamic customer communications.

    Solution Provider Sessions

    7 May, 2014 (9:30 AM - 10:00 AM)

    Solution Provider Sessions

    7 May, 2014 (10:15 AM - 10:45 AM)

    Closing Keynote: Talking About Workforce Changes With Young Agents of Change

    7 May, 2014 (11:15 AM - 12:00 PM)

    Young professionals steeped in social and mobile technologies their entire lives – so-called “digital natives” – will significantly affect how businesses and government agencies evaluate, deploy and manage technology going forward. We’ll invite a panel of these digital natives to our stage to reveal their expectations, hopes and wishes when it comes to how businesses and governments will engage, and how the young professionals can help bring that to pass.

    An Agenda Just For You

    Team Discount

    Bring your team to this Summit to maximize, strategize and save.