Gartner PPM & IT Governance Summit

Doug Anderson is the director of product marketing at AtTask. His job is to articulate exactly what is awesome about AtTask, and then make sure the rest of the world hears the good word about collaborative work management.

Audrey Apfel is a managing VP and Gartner fellow, heading up Gartner's Program and Portfolio Management research team. This is Ms. Apfel's second time as an active member of Gartner Research. After several years as an analyst in networking, hosting and service providers, and being selected as a Gartner fellow during that time, Ms. Apfel was recruited for several business management positions within Gartner. These included business operations, PMO and product development. Ms. Apfel returned to Gartner Research to launch and lead the Gartner for IT Leaders offering in Program and Portfolio Management in June 2006.

Scott Bittler is a research vice president in Gartner's Business of IT Research division. He is recognized as a leading authority on enterprise architecture, IT strategy and portfolio management. Bringing over 26 years of IT industry experience, a successful track record of accomplishment, and a tremendous body of best-practice client knowledge, he publishes leading-edge research and very actively serves clients as a trusted advisor, coach, educator and workshop facilitator. Mr. Bittler is an in-demand speaker on enterprise architecture, IT strategy and portfolio management. He has served clients across all seven continents, including more than 100 of the Global 2000 largest companies and numerous government clients at the federal, state/provincial and municipal levels.

Betsy Burton is a vice president and distinguished analyst in Gartner Research, where she is a member of the Enterprise Architecture team and leads research on business architecture, and business capability modeling. In addition, Ms. Burton is actively involved in research on the "Future of EA 2020," bridging the gap between strategy and execution and integrating business and IT. Previously, Ms. Burton was the role service director for the Gartner Business Intelligence and Information Management product.

Linda Cohen is a vice president and chief of research in Gartner Research, where she leads the worldwide focus and development of Gartner's sourcing research, providing life cycle advice to clients procuring or delivering strategic sourcing services. Ms. Cohen co-authored the book "Multisourcing: Moving Beyond Outsourcing to Achieve Growth and Agility," published November 2005 by Harvard Business School Press.

Jim Duggan is a Gartner Research vice president, focusing on application development. He covers tools and methodologies for analysis, design, quality assurance, and software configuration and change management. He has focus areas in application portfolio management and software change and configuration management.

Donna Fitzgerald is the role service director for the Program and Portfolio research area. Her responsibilities include helping companies improve their program and portfolio management capabilities. Ms. Fitzgerald uses her personal experience in setting up and running PMOs, as well as managing programs and project portfolios, to help clients work out the quickest and easiest path to success.

Christopher Haley is Vice President of Product Development at The CBORD Group, where he is responsible for the long-range direction of research and development for all CBORD solutions. Chris has more than 20 years’ experience in software development, information technology, and business management. He is a PMI certified Project Management Professional and a Six Sigma Black Belt.

Dr. Tamra Hall is a vice president and executive partner with Gartner Executive Programs. In this role, she provides professional coaching and one-on-one consultation for public sector CIOs and IT leaders on the full range of IT issues, from strategic planning to tactical implementation of emerging technologies as mission enablers.

Robert Handler is a research vice president at Gartner. Mr. Handler provides a thought leadership role in enterprise architecture, enterprise program management and IT portfolio management for Gartner. He is an author and frequent speaker at conferences.

Michael Hanford is a vice president and analyst with Gartner's Program and Portfolio Management service. Mr. Hanford's research spans both the private and public sector, including implementation and capabilities evolution for portfolio management, large-scale program management, PMOs and EPMOs, and various aspects of IT governance. His public-sector work spans three countries: Canada, the U.S. and the U.K. He has variously worked, across 30 years of experience, as the visionary for a leading PPM toolset, a consulting director for large-scale change management programs, and chief methodologist for an industry-leading commercial methodology. Mr. Hanford chairs the PPM & IT Governance Summit, and is a former co-author of the PPM Magic Quadrant.

Steve Hawald is a director in Gartner Research - Public Services, where he focuses on the government sector for defense and related intelligence agencies, with particular reference to defense CIO/IT strategies for acquisitions and budget reforms, cybersecurity workforce, governance, private and community cloud computing, stakeholder management, modernization/transformation programs with emerging technologies, legacy applications rationalization with portfolio management, enterprise business end-to-end processes and change management, business value, and enterprise and IT PMOs/PEOs alignment and performance. Mr. Hawald is a part-time weekend CCPE adjunct faculty for graduate IT PM and Strategy Leadership certificate programs at Georgetown University.

Peter Heinrich has a long history in technology product development and management. During a 20 year career with Xerox, he managed the group that developed the original Star Workstation functional specification and later played key roles in program management and planning process design. In 1989 he co-founded Integrated Project Systems (later called IPS Associates) where he created the IPS portfolio management practice. Based on his experience with corporations large and small, Peter designed the portfolio resource planning and management process that is instantiated in Portfolio DecisionWare's products. Mr. Heinrich has a Bachelor of Arts degree in Philosophy from the University of California at Los Angeles

Jim Hocker is an executive partner with Gartner Executive Programs, focused on government and education, and the role service director for public sector CIOs. He brings more than 25 years of management and consulting experience to his role, including 17 years in IT.

Matthew Hotle is a vice president and distinguished analyst in Gartner Research, where he is responsible for leading research in Application Governance. In addition, Mr. Hotle's personal core areas of research cover software process improvement, including organizational design and change, methodologies and agile development, project management, project prioritization, quality assurance and testing, software metrics, and services-oriented development strategies.

Richard Hunter is vice president and Gartner Fellow in Gartner's CIO Research Group – Office of the CIO Research Team, where his recent work has focused on issues of interest to CIOs, including risk and value. Mr. Hunter is the author of the acclaimed books "World Without Secrets" (Wiley, New York, 2002) and "IT Risk" (with George Westerman, Harvard Business Press, Boston, 2007). His most recent book, "The Real Business of IT," also co-authored with George Westerman, was published by Harvard Business Press in October 2009, and was named by CIO Insight Magazine as the best business/IT book of 2009 in December of that year. Mr. Hunter is in much demand as a speaker and advisor to CIOs.

Craig Killough is Vice President, Organization Markets for Project Management Institute (PMI), bringing more than 35 years of business and leadership experience to the organization. His group integrates resources for business/government contacts, PMI’s Global Executive Council, and organizations throughout Europe, China, Australia, Korea and other locations promoting the value of project, program and portfolio management. Prior to joining PMI, Craig was a consultant at Simulation and Training Technologies and Executive Vice President, General Physics Corporation. Craig served as an officer in the United States Navy, earning a BS from the United States Naval Academy and a MBA from Pepperdine University.

Andy Kyte is a vice president and Gartner Fellow in Gartner Research and is a member of the Application Strategy and Governance team. With more than 25 years of experience in the applications arena, his research now concentrates on the challenges facing CIOs and business management teams in maximizing the return on assets for the application portfolio. This involves developing an understanding of best practices in application strategy and application life cycle management, covering both packaged applications and application development. His work on application strategy is centered on the major theme of application overhaul. As a senior member of the Gartner Research community, Mr. Kyte is in great demand as a keynote speaker on the future of business use of IT, having participated in events in 42 different countries during the last 14 years.

Mark A. Langley became PMI’s President and CEO in December 2010 after serving more than eight years as Executive Vice President and COO. In the chief executive role, Mr. Langley is responsible for overseeing and serving as the lead advocate for PMI’s complex global organization, consisting of more than half a million members, certification holders and other stakeholders in more than 185 countries. In support of the PMI Board of Directors, Mr. Langley’s primary responsibility is leading the organization’s alignment to and execution of PMI’s strategic plan through the development and implementation of its operating strategies and organization. In his previous role, he led PMI’s stakeholder base to grow five-fold and transitioned from primarily North American to a truly global representation. During that time, PMI also introduced additional professional certifications, developed program and portfolio management standards, and published several practice guidelines. Mr. Langley joined PMI in 2002 as Director, Finance and Administration. Prior to joining PMI, he served as Chief Financial Officer for ChemLogix and held senior leadership positions with AssetTRADE.com, Quala Systems, Inc. and Castle Energy Corp. He began his career at Price Waterhouse (now PwC) and is a Certified Public Accountant. He is a graduate of St. Joseph’s University in Philadelphia, Pennsylvania.

Matt Light is a vice president in Gartner Research, the pre-eminent advisory firm to the global information systems industry. Mr. Light launched Gartner's project portfolio management (PPM) research community, which he has led for a decade. His thought-leading research includes publications that have: opened new areas of analysis in more holistic and lean IT management with "IT Portfolio Management: Waste Reduction in Three Dimensions"; defined the market for PPM applications in 1999, positioning the vendors in annual market charts covering the space; examined the tension between requirements and agility in "Agile Requirements Definition and Management" and "Key to Project Success Is Collaborative Requirements Definition and Management"; and advocated since 1997 flexible PMO adoption in IT, including the landmark 2005 report "PMO: The IT Control Tower," and 2009's "PMO: Filing a Flight Plan." Mr. Light speaks regularly at Gartner events and in other forums in North and South America, Europe and Asia/Pacific, and answers hundreds of client inquiries annually.

Jerry Manas is the author of the best-sellers Napoleon on Project Management and Managing the Gray Areas and a recognized thought leader in organizational project and resource management. Throughout his career as an author, speaker, and consultant, Jerry has helped organizations conquer complexity in their processes, systems, and communication. As Senior Editor at Planview, he applies this passion to developing and evangelizing best practices in the areas of leadership, planning, execution, and value delivery. Jerry's work has been highlighted in a variety of publications, including the Houston Chronicle, Chicago Sun Times, and others, and he has appeared on radio programs nationwide.

Jim McGittigan is a research director within the Gartner CIO Research group, where he focuses on delivering value to Gartner clients through his insight and experience in IT financial management. This includes IT budgeting, chargeback, cost allocation and service costing, project financial management, cost transparency, IT spending and staffing, and IT benchmarking.

Lars Mieritz is a vice president in Gartner Research. As part of the Business of IT Research group, his focus area is program and portfolio management, covering topics such as business case articulation and ranking, review and measurement of projects, programs and business outcomes, as well as defining and communicating success metrics and KPIs. Mr. Mieritz's published research covers models and frameworks, such as TCO or the Gartner Business Value Model and business communications and alignment through scorecards, dashboards or other performance management initiatives, as well as demonstrating the business value of IT.

George J. Mitchell served as U.S. Special Envoy for Middle East Peace from January 2009 to May 2011. Prior to that he had a distinguished career in public service. He was appointed to the United States Senate in 1980 to complete the unexpired term of Sen. Edmund S. Muskie, who resigned to become Secretary of State. He was elected to a full term in the Senate in 1982 in a stunning come-from-behind victory. Mitchell went on to an illustrious career in the Senate spanning 15 years. In 1988, he was reelected with 81 percent of the vote, the largest margin in Maine history. He left the Senate in 1995 as the Senate majority leader, a position he had held since January 1989. In 1995, he served as a Special Advisor to President Clinton on Ireland, and from 1996 to 2000 he served as the Independent Chairman of the Northern Ireland Peace Talks. Under his leadership the Good Friday Agreement, an historic accord ending decades of conflict, was agreed to by the governments of Ireland and the United Kingdom and the political parties of Northern Ireland. For his service in Northern Ireland Mitchell received numerous awards and honors, including the Presidential Medal of Freedom, the highest civilian honor given by the U.S. Government; the Philadelphia Liberty Medal; the Truman Institute Peace Prize and the United Nations (UNESCO) Peace Prize. Mitchell currently serves as chairman emeritus and Ex Officio Member of the global board for international law firm DLA Piper. He previously served as chairman of the Board of Directors of The Walt Disney Company; a member of the Board of the Boston Red Sox and a director of several companies, including Federal Express, Xerox, Staples, Unilever and Starwood Hotels and Resorts. In 2008, TIME magazine named Mitchell one of the 100 most influential persons in the world.

Tina Nunno is a research vice president in Gartner's CIO Research group based in Stamford, Connecticut. Ms. Nunno is responsible for conducting research and developing publications aimed at helping CIOs and their organizations around the world improve their performance and contribution. She specializes in CIO-related management issues including working with the board of directors, executive communication strategies, change leadership and governance strategies. She also focuses on issues specific to women in technology. Ms. Nunno's most recent research deals with navigating complex CIO decisions and sensitive organizational politics issues. She focuses on specific strategies and tactics for managing IT political land mines. Ms. Nunno also explores the use of more extreme political tactics in her research titled, "Machiavelli's Guide to IT."

Elise Olding is a research director in Gartner's Program and Portfolio Management (PPM) group. Prior to that, she spent four years in Gartner's Business Process Management (BPM) group. Ms. Olding provides research on a worldwide basis, advising clients on PPM implementation practices. Her areas of focus include organizational change management and communications strategies, emerging trends in employee engagement (such as gamification), and the intersection of disciplines, such as BPM with PPM and enterprise architecture.

Laura Oppenhimer is a subject matter expert in Compuware’s Changepoint Business Unit responsible for supporting the strategic activities surrounding Compuware’s industry-leading Changepoint Solution. Ms. Oppenhimer has more than 16 years of experience in the delivery of software solutions within multiple industries and organizations worldwide. Her extensive expertise spans project management, resource management, portfolio management, help desk, and financial management disciplines with a specific background in Project Portfolio Management (PPM) and Professional Services Automation (PSA). A frequent presenter at Changepoint user group and industry conferences, she is a recognized thought leader in the financial management discipline within the PPM field.

Matthew Roland is a managing partner with Gartner's Federal Consulting practice based in Arlington, Virginia. He has more than 20 years of IT management experience. Since joining Gartner in 1999, Mr. Roland has supported and managed various large-scale IT programs. He has also managed and contributed to several projects related to the development of technical and organizational management strategies.

Carol Rozwell is a vice president and distinguished analyst on Gartner's Content, Collaboration and Social team. Ms. Rozwell explores social business strategy, including social media, social networks and collaborative communities. Prior to her current assignment, Ms. Rozwell focused her research on technology and standards for R&D productivity in the pharmaceutical industry. She joined Gartner during the e-business frenzy and helped clients electrify their business processes. She brings to her role extensive practical experience as an implementer of buy-side and sell-side e-commerce systems that is augmented by positions in marketing, consulting and strategic alliance management.

Daniel B. Stang is a research director in Gartner Research, covering project and portfolio management (PPM) applications. His expertise includes PPM process definition, adoption and automation, as well as research on the R&D efforts and resulting products of the PPM software vendors in his coverage area. As part of his duties, Mr. Stang helps Gartner clients define PPM processes for their organizations and create strategies for automating them. He can help clients build PPM product shortlists based on their specific needs. His research includes overviews of PM and PPM technologies to help Gartner clients compare prospective vendor offerings while making software investment decisions.

Herb Strauss is a vice president and senior managing partner at Gartner Consulting. In this role, he leads Gartner's consulting work assisting government clients of the U.S. Intelligence Community. He has more than 30 years of professional experience in business and government, where he has led organizations, managed programs, and advised clients across a broad range of management and technology initiatives. He applies this experience in assisting clients of the U.S. Intelligence Community to optimize IT procurement, deployment and management in support of government missions in the national security domain. He leverages Gartner's capabilities in IT research, benchmark analytics and community with expertise and industry context in the procurement, application and management of IT in support of business activities, surveillance, reconnaissance, intelligence and special communications applications. Mr. Strauss has earned an M.B.A. and Master of Science degree in Information and Telecommunications Systems from the Johns Hopkins University, and has earned postgraduate certificates from the National Defense University, U.S. Naval War College and the Marine Corps Command and Staff College. He is a graduate of Norwich University, where he received a Bachelor of Arts in Government.

Robert Towry is an executive partner in Gartner Executive Programs (EXP). In this capacity, he acts as an objective, trusted advisor to each of his public-sector CIO/CxO EXP members, highly invested in the success of their agenda. His interests include governance, alignment, strategy, investment management, and organizational project, program and portfolio management (PPM).

T. Jeff Vining is a research vice president in Gartner Research, where he covers smart government and related operational technologies such as geospatial, sensors and video systems.

Colleen Young is a vice president, distinguished analyst in Gartner Research, specializing in all aspects of IT management. Her current research specifically addresses IT service management, business innovation and organizational change management.