Analyst Profile

Cathy Tornbohm

Cathy Tornbohm

Research VP

20 years at Gartner ,  26 years industry experience
United Kingdom


Roles and Responsibilities

Cathy Tornbohm has more than 25 years' experience in the industry and is a Gartner Vice President responsible for business process outsourcing (BPO), Robotic Process Automation (RPA) and IT services research. Ms. Tornbohm's specializes in researching the advantages and challenges of adopting BPO for administrative purposes, specifically finance and accounting, and procurement BPO.

Areas of Coverage

  • Outsourcing & IT Services

Background

Previous Experience

Prior to joining Gartner, Ms. Tornbohm provided strategic market and competitive analysis for BT and Cable and Wireless and at Mobil Oil in sourcing and procurement.

Professional Background

BT Consulting and Systems Integration, Market Research Manager, 6 years
Cable & Wireless, Market Research Manager, 1 year
Mobil Oil, Procurement Analyst, 1 year

Industry Awards/Accolades

Two Gartner Thought Leadership Awards

Education

B.S., Industrial Business Systems, De Montfort University
M.S., Marketing and Product Management, Cranfield University

Languages

English

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