Analyst Profile
Cathy Tornbohm
Research VP
20 years at Gartner
,
26 years industry experience
United Kingdom
Roles and Responsibilities
Cathy Tornbohm has more than 25 years' experience in the industry and is a Gartner Vice President responsible for business process outsourcing (BPO), Robotic Process Automation (RPA) and IT services research. Ms. Tornbohm's specializes in researching the advantages and challenges of adopting BPO for administrative purposes, specifically finance and accounting, and procurement BPO.
Areas of Coverage
- Outsourcing & IT Services
Cathy Tornbohm's Recent Gartner Activity
Latest Research
-
Develop 3 Levels of Service for Your Center of Expertise to Scale DigitalOps and Robotic Process Automation
23-Aug-2018 -
Market Guide for Procurement Business Process Service Providers
22-Aug-2018 -
Competitive Landscape: Consulting and System Integration Service Providers for Robotic Process Automation
09-Aug-2018
Background
Previous Experience
Prior to joining Gartner, Ms. Tornbohm provided strategic market and competitive analysis for BT and Cable and Wireless and at Mobil Oil in sourcing and procurement.
Professional Background
BT Consulting and Systems Integration, Market Research Manager, 6 years
Cable & Wireless, Market Research Manager, 1 year
Mobil Oil, Procurement Analyst, 1 year
Industry Awards/Accolades
Two Gartner Thought Leadership Awards
Education
B.S., Industrial Business Systems, De Montfort University
M.S., Marketing and Product Management, Cranfield University
Languages
English
