Author Profile

Monica Basso

Monica Basso

Managing Vice President

22 years at Gartner,  33 years' experience

Location:  Milan, MI Italy  |  Language(s):  English, Italian

Roles and Responsibilities

Monica Basso is a Managing Vice President of the Innovation and Disruption team in Gartner CIO Research. She is also Research Lead for Italy. Together with her team of analysts, she focuses on helping C-level executives to innovate by leveraging emerging technologies and disruptive trends, drive digital business transformation and growth. Prior to this role, Ms. Basso worked as Research analyst for 17 years, advising clients on strategies for digital workplace, innovation and digital transformation; collaboration and content technologies and markets. She led Research on Content Collaboration Platforms (CCP), enterprise file synchronization and sharing (EFSS) and modern content services. Coverage areas included enterprise mobility, mobile collaboration, impact of digital technologies on people, society and organizations; social trends affecting technology adoption; generational changes in IT.


Previous Experience

Ms. Basso has 33 years of experience in information and communications technology, having held both technical and management positions. Prior to joining Gartner, Ms. Basso worked at Alcatel as business development manager and business unit manager, for multichannel applications and internet portals. Prior to that, she worked for TXT e-solutions as project manager for large European cooperative IT projects, covering internet technologies and applications, business process re-engineering, and software engineering domains. Her initial experiences focused on software design and implementation as a software engineer for real-time embedded applications.

Professional Background

  • Alcatel, Business Unit Manager / Business Development Manager, 2 years
  • TXT e-solutions, Project Manager/Software Engineer, 8 years


  • M.S., Electronics Engineering, with honors, Politecnico di Milano. Specialization on Computer Science and Software Engineering.

Industry Awards/Accolades

  • Gartner Research Thought Leadership Award (2008)
  • Management Excellence Award - CIO Group (2022)