Analyst Profile

Jay Heiser

VP Analyst

15 years at Gartner , 32 years industry experience
OH USA

Roles and Responsibilities

Jay Heiser is a Research Vice President specializing in the areas of SaaS and public cloud risk and control. Mr. Heiser's Current research areas include SaaS governance, cloud provider transparency and digital business risks.

Areas of Coverage

Security & Privacy

Jay Heiser's Recent Gartner Activity

Latest Research

Toolkit: A Checklist for SaaS Security Features
19-Feb-2019
Security of the Cloud Primer for 2019
07-Feb-2019
Predicts 2019: Infrastructure Protection
27-Nov-2018

Background

Previous Experience

Mr. Heiser's background includes several product management roles for encryption, messaging, antivirus and secure UNIX software. As a consultant, he has performed security assessments for multinational internet service providers and the Department of Defense, as well as writing information security policies for both UBS and Credit Suisse. Co-author of the book "Computer Forensics: Incident Response Fundamentals," he was a columnist for Information Security magazine for 10 years.

Professional Background

International Network Services/Lucent Technologies, Principal Consultant, 3 years
The Santa Cruz Operation, Product Manager, 6 years
UBS, Associate Director, Group Information Security, 2 years

Industry Awards/Accolades

Mr. Heiser has served on the Editorial Advisory Board for Information Security magazine, the Advisory Board for the London Chapter of ISSA and several (ISC)2 test advisory groups.

Education

B.A., College of Wooster, Ohio (studied computer science, religion and German; awarded honors on senior thesis, a computer-assisted analysis of an ancient document)
Certified Information System Security Professional
M.B.A., International Management, Thunderbird School of Global Management (ASU), Glendale, Arizona

Languages

English

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14 November 2018
The Healthcare Supply Chain Top 25 for 2018 Each year, the Healthcare Supply Chain Top 25 identifies the supply chains that successfully advance healthcare by improving patient outcomes and controlling costs. Supply chain leaders in the healthcare industry can use lessons from these leading organizations to improve their operations.
16 October 2018
Top Strategic Predictions for 2019 and Beyond: Practicality Exists Within Instability Technology-based change is happening continuously, and most organizations struggle to see the change in advance. Continuous change can begin to seem like chaos. CIOs in end-user organizations must learn to find practical approaches within the chaos.

20 Feb 2019
Rethink Personalization for Maximum Impact EST: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 15:00 CMOs are placing big bets that personalization will break through all the noise and clutter of branded messaging. Most CMOs either have ambitious investment plans or are already spending on personalization-related tech and data platforms and staff. Yet, some do not realize that if done incorrectly, personalization attempts can alienate customers and fail to achieve desired returns. In this complimentary webinar, Gartner expert Alex De Fursac Gash reveals how brands are rethinking personalization to achieve far better business results.
20 Feb 2019
Decision Management: What It Is and Why You Need It EST: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 16:00 Companies make millions of operational decisions every day, and thrive or decline based on the quality of those decisions. Decision management is a rapidly maturing, systematic discipline with techniques and tools that improve structured business decisions. Yet, many business managers, and even some data and analytics professionals, are not sure what decision management is, where to apply it, or why it matters. Business managers are also torn between wanting the benefits of decision automation and fearing the risks of taking people out of the decision-making process. In this complimentary webinar, Gartner expert Roy Schulte describes the state of the art in decision management and offers guidance on how to get started.

Analyst Profile

Jay Heiser

VP Analyst

Roles and Responsibilities

Areas of Coverage

Jay Heiser's Recent Gartner Activity

Latest Research

Background

Previous Experience

Professional Background

Industry Awards/Accolades

Education

Languages

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