Analyst Profile

Ken Dulaney

Former VP Distinguished Analyst

Gartner associate until 4/2021 , 51 years industry experience

Roles and Responsibilities

Background

Professional Background

Deloitte, Senior Analyst, 3 years
GRiD Systems, Director of Product Marketing, 9 years
Tandem Computers (now part of HP), Director of IT, 3 years

Industry Awards/Accolades

Chosen as one of "The 10 Most Influential People in CRM" in 1999 by Sales and Marketing Automation Magazine for foundation work in the CRM field
Recognized by Adweek magazine in 2002 as one of the top 20 technology industry analysts

Languages

English

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11 November 2020
The Healthcare Supply Chain Top 25 for 2020 Gartner’s 12th annual Healthcare Supply Chain Top 25 has additional resonance in a year that revealed the strengths and shortcomings of healthcare supply chains. CSCOs can use the lessons from this research to build stronger supply chains, improve patient outcomes and control costs.
2 May 2019
Three Critical Factors in Building a Comprehensive Security Awareness Program Three key elements form the foundation of a successful awareness education program: knowledge of audiences, pervasive and continuous communication and interactive education on security tactics. Security and risk management leaders should use this research to implement a comprehensive program.

17 May 2021
Evaluate Your Value Proposition To Accelerate Digital in Higher Education EDT: 10:00 a.m. | BST: 15:00
Globally, the pandemic has accelerated digital in higher education institutions. The question now is, will that acceleration be sustained, or will it halt after the pandemic? Very few postsecondary institutions can do without advancing digital. What matters is the institution’s relative digital maturity which may vary according to their business and operating model. This complimentary webinar will focus on understanding your higher education institution’s value proposition and to what extent digital needs to accelerate.

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about registering or watching.
17 May 2021
Build the Workforce of the Future in a Constantly Shifting Talent Market EDT: 11:00 a.m. | BST: 16:00
The COVID-19 pandemic accelerated digital transformation, and that brought workforce issues that were once years in the future to the front and center. CHROs and talent directors must face the reality that new skills per role are increasing by 6% annually, while 29% of skills hired in 2018 are expected to be irrelevant by 2022. HR needs to both integrate its planning closely with business strategic planning and seek external insights on changing skills requirements. By adapting to changing skills requirements and then evaluating both the internal and external talent markets, talent leaders can better decide whether it is best to build, buy or borrow talent to meet business needs. This complimentary webinar looks at the latest industry trends about the Future of Work, and shares how Gartner TalentNeuron helps clients prepare for that future with insights from labor market data.

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about registering or watching.

Analyst Profile

Ken Dulaney

Former VP Distinguished Analyst

Roles and Responsibilities

Background

Professional Background

Industry Awards/Accolades

Languages

Manage Finance Talent Supply & Demand

Creating a Culture That Performs

Gartner Top 10 Strategic Technology Trends for 2018

Managing R&D Portfolios

Speed Up Legal Reviews

Should You Build or Buy a Customer Data Platform?

Gartner Predictions for the Future of Supply Chain Operations in 2018

Effortless Experience Explained

To the Point: Lifting the Fog Around AI and Advanced Analytics in Healthcare

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Your Job as CIO Is Changing. Here's How to Master the New One.

6 Ways Compliance Can Build Data Analytics Skills

Lead Culture Change

Make it Easier for Customers to Buy

6 Ways the Workplace Will Change in the Next 10 Years

Feed your business — not the newsfeed

CIOs Must Transform into Digital Leaders

Understand the continuous evolution of the B2B buying journey