12 years at Gartner, 29 years' experience
Location: FL USA | Language(s): English, Spanish
Roles and Responsibilities
Lisa Pierce is a Research Vice President providing coverage on Network as a Service (NaaS), U.S. broadband infrastructure and remote work connectivity, managed WAN, LAN/WiFi and SD-WAN, NFV/uCPE, 4G/5G mobile and WAN services (US and European MPLS, Ethernet, Internet); public and private WAN-cloud connectivity (SDCI, cloud hubs); UCaaS and SIP trunks. During her tenure at Gartner, Ms. Pierce has served as the Managing Vice President of the Enterprise Network Systems and Services research team, and of the Enterprise UC, Network Systems and services team.
Prior to joining Gartner in 2011, Ms. Pierce was the founder and president of Strategic Networks Group. She has also held senior research leadership positions at Forrester Research and Giga Information Group, which included serving as the chair of Giga's Research Fellows and as a research leader of the company's telecommunications and network research practice. While at Giga/Forrester, she was named by industry watchers as a Top Ten IT Analyst twice. Prior experience includes extensive consulting on network signaling protocols. Her career in networks began at AT&T, where she led market research, large-scale simulation/forecasting efforts, R&D and product management initiatives that introduced entirely new classes of business services to the world. For this work, her team was awarded four patents. Across the globe, during their tenure these services generated approximately $100 billion dollars in revenue.
- Forrester Research, Vice President, 5 years
- Giga Information Group, Research Leader and Chair of Giga Research Fellows, 5 years
- Strategic Networks Group, President, 3 years
- B.A., Pre-Law, Gordon College
- M.B.A., Marketing and Statistical Modeling, Willamette University
- Twice named as a Global Top Ten Industry Analyst by Advertising Age
RESEARCH BY THIS ANALYST More
14 September 2023Determine Key Functional Areas for Robust, Effective WAN Services Design and Support
18 August 2023Quick Answer: What SLAs Should I Require From My MNS Provider?
18 August 2023Use WAN Pricing Trends to Negotiate a Better Deal
- 04 December 2023 - 06 December 2023 IT Infrastructure, Operations and Cloud Strategies Conference