Analyst Profile

DD Mishra

Sr Director Analyst

6 years at Gartner , 23 years industry experience
India

Roles and Responsibilities

D.D. Mishra is involved in high-quality analyses across all outsourcing services, as well as identification and development of new research topics addressed to meet requirements of Gartner clients. His responsibilities include working with clients to resolve sourcing issues in infrastructure outsourcing, along with developing research to drive improved performance, operational efficiency, cost optimization and partner management and to support various Gartner initiatives and events in the area of infrastructure sourcing.

DD Mishra's Recent Gartner Activity

Latest Research

Background

Previous Experience

Before joining Gartner, Mr. Mishra was involved in managing sourcing relationships in a large outsourced setup and worked in partner management, contract management, delivery and performance management, relationship management, change and transformation initiatives, program management, and the CIO's office. He was also involved in doing sourcing advisory and wrote on various CIO- and IT-related topics.

Professional Background

NIIT Technologies, -, 10 years
Techmahindra, -, 1 year
Vodafone India, -, 5 years

Industry Awards/Accolades

Next100 Award - Next100 is the Indian industry's premier awards program, which recognizes and honors 100 IT leaders every year.

Education

Bachelor of Science degree, Physics
Master's degree, Computer Applications

Languages

English
Indian - Bengali
Indian - Hindi

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15 May 2019
The Gartner Supply Chain Top 25 for 2019 This research unveils the 15th annual global Supply Chain Top 25. It highlights the advanced practices and capabilities of leading companies that CSCOs and supply chain leaders can adopt and adapt to compete with the best in the world.
18 April 2018
Demand Planning Maturity Assessment Guide for Supply Chain Planning Leaders Understanding the current state is a vital first step in demand planning maturity advancement and process transformation. Supply chain leaders can use this guide to plan for the demand planning maturity assessment in their business.

29 May 2019
Panel Discussion: How Marketing Can Win B2B Sales ? An Introduction to Buyer Enablement EDT: 10:00 a.m. | PDT: 7:00 a.m. | BST: 15:00
B2B buying is more complex than ever before. To drive organizational growth content marketers have to do more than simply educate buyers; they must enable them to buy. Marketing leaders should rely less on the constant generation of thought leadership, white papers, infographics and videos. Instead, they should capitalize on their deep industry knowledge and customer empathy by developing and deploying information that helps buyers buy and sales reps to sell. In this complimentary video webinar, Gartner for Marketers experts provide critical insights into how Marketing can transform the buyer journey by providing information which will act as a catalyst for buyer enablement.

Questions about registering or watching? Email us: gartnerwebinars@gartner.com
29 May 2019
Introducing the New High Performing Customer Service Rep EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00
Today's service environment requires a different type of frontline rep. Customers are more demanding than ever, and yet most organizations still hire candidates based on the same set of skills and abilities they were looking for five or even 15 years ago. The latest Gartner research on frontline talent management revealed that a certain type of frontline rep performs significantly better when it comes to delivering a low-effort customer service experience. In this complimentary webinar, we explain why optimizing your hiring and talent management processes to focus on this type of rep will help your organization meet increasing customer demands without overburdening company resources.

Questions about registering or watching? Email us: gartnerwebinars@gartner.com

Analyst Profile

DD Mishra

Sr Director Analyst

Roles and Responsibilities

DD Mishra's Recent Gartner Activity

Latest Research

Background

Previous Experience

Professional Background

Industry Awards/Accolades

Education

Languages

Manage Finance Talent Supply & Demand

Creating a Culture That Performs

Gartner Top 10 Strategic Technology Trends for 2018

Managing R&D Portfolios

Speed Up Legal Reviews

Should You Build or Buy a Customer Data Platform?

Gartner Predictions for the Future of Supply Chain Operations in 2018

Effortless Experience Explained

To the Point: Lifting the Fog Around AI and Advanced Analytics in Healthcare

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