Analyst Profile

Santhosh Rao

Sr Director Analyst

6 years at Gartner , 14 years industry experience
United Arab Emirates

Roles and Responsibilities

Santhosh Rao is a Research Director at Gartner Research, where he provides strategic advice to IT leaders on IT infrastructure, IoT and physical security. Mr. Rao's areas of coverage include enterprise storage, data protection, cloud computing and video surveillance. He also advises on emerging deployment architectures such as edge computing and software-defined data centers.

Santhosh Rao's Recent Gartner Activity

Latest Research

Magic Quadrant for Data Center Backup and Recovery Solutions
10-Oct-2019
Critical Capabilities for Data Center Backup and Recovery Solutions
10-Oct-2019
Critical Capabilities for Solid-State Arrays
03-Oct-2019

Upcoming Gartner Events

Gartner IT Symposium/Xpo™
02 March 2020 - 04 March 2020
Gartner IT Infrastructure, Operations & Cloud Strategies Conference
14 May 2020 - 15 May 2020

Background

Previous Experience

Prior to joining Gartner, Mr. Rao worked as a Senior Solutions Architect with NetApp, where he designed storage solutions for cloud and virtualized environments. Before NetApp, he was a Senior QA Engineer with Dell India R and D Center, where he validated server, storage and systems management software solutions.

Professional Background

Dell India R and D Center, Senior Product Engineer, 5 years
NetApp, Senior Solutions Architect, 4 years

Education

B.E., Visvesvaraya Technological University, Karnataka
PGDIB, Indian Institute of Foreign Trade, New Delhi

Languages

English
Indian - Hindi
Indian - Kannada
Tulu

Become a Client

Call us now at:

+1-800-213-4848 Or

Free Research

Discover what 12,000
CIOs and Senior IT leaders
already know.

Free Access

4 December 2018
Top 25 North American Supply Chain Graduate University Programs, 2018 As supply chain roles require more business and technology expertise and masters' level supply chain programs proliferate, a re-evaluation of university partnerships is a must. Supply chain leaders can use these rankings to identify the programs best equipped to help them recruit the right talent.
13 November 2019
The Healthcare Supply Chain Top 25 for 2019 In its 11th year, the Healthcare Supply Chain Top 25 highlights supply chains that successfully advance healthcare by improving patient outcomes and controlling costs. Supply chain leaders in the healthcare industry can use lessons from these leading organizations to improve their own operations.

24 February 2020
The Gartner for General Managers 2020 Agenda EST: 10:00 a.m. | GMT: 15:00
Technology general managers face a future of changing customer needs, competitive challenges and demand for new innovative solutions. How general managers prioritize, participate and provoke their organization forward are critical to success. The availability of new technologies and the continued transition to service-based business models require general managers to be leaders as well as chief product managers. In this complimentary IT services webinar, we break down the results of the Gartner for General Managers 2020 survey of more than 200 technology GMs and recommendations for how you can raise your performance.

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about registering or watching.
24 February 2020
Customer Service Essentials: Measuring Customer Effort EST: 11:00 a.m. | GMT: 16:00
Customer service and support leaders need to build the business case for measuring customer effort, which is the key metric behind becoming a world-class service organization. To build the case internally for measuring customer effort, customer service and support leaders must leverage the metric’s 3 key advantages: Predictive validity, actionability and relatability. Join this complimentary Gartner webinar to find out what drives customer effort, how to measure it, and how reducing it improves the customer service experience while shrinking your cost to serve.

Return to this web page to watch the webinar live and on-demand. Questions about registering or watching? Email us: gartnerwebinars@gartner.com

Analyst Profile

Santhosh Rao

Sr Director Analyst

Roles and Responsibilities

Santhosh Rao's Recent Gartner Activity

Latest Research

Upcoming Gartner Events

Background

Previous Experience

Professional Background

Education

Languages

Manage Finance Talent Supply & Demand

Creating a Culture That Performs

Gartner Top 10 Strategic Technology Trends for 2018

Managing R&D Portfolios

Speed Up Legal Reviews

Should You Build or Buy a Customer Data Platform?

Gartner Predictions for the Future of Supply Chain Operations in 2018

Effortless Experience Explained

To the Point: Lifting the Fog Around AI and Advanced Analytics in Healthcare

Gain an essential edge with independent, objective, accurate and rigorously researched insights drawn from over 1,900+ analysts and 380,000 client interactions — including 130,000+ executive interactions — each year.

Improve performance, reduce risk and optimize return on your investments through our combination of research insight, benchmarking data, problem-solving methodologies and hands-on experience.

Master your role, transform your business and tap into an unsurpassed peer network through our world-leading conference series.

View Our Event Calendar

ReimagineHR

Gartner Security & Risk Management Summit 2018

Gartner Digital Marketing Conference 2018

Supply Chain Executive Conference

Tech Growth & Innovation Conference

Your Job as CIO Is Changing. Here's How to Master the New One.

6 Ways Compliance Can Build Data Analytics Skills

Lead Culture Change

Make it Easier for Customers to Buy

6 Ways the Workplace Will Change in the Next 10 Years

Feed your business — not the newsfeed

CIOs Must Transform into Digital Leaders

Understand the continuous evolution of the B2B buying journey