Sr Principal Analyst
9 years at Gartner, 25 years' experience
Location: India | Language(s): English, Indian - Hindi, Indian - Marathi
Roles and Responsibilities
Pankaj Prasad covers data center performance analysis and is the primary analyst for IT infrastructure monitoring (ITIM). In addition, he covers IT event correlation and analysis (ECA), IT operations analytics (ITOA), artificial intelligence for IT operations (AIOps) platforms, algorithmic IT operations, business service management (BSM), virtual desktop infrastructure monitoring (VDIM) and IT service alerting.
Mr. Prasad has about 18 years of experience in the IT industry. Early in his career, he worked as a System Administrator, managing Windows and Linux servers. His other area of expertise includes enterprise backup solutions and he has had exposure to SQL, Oracle Database, Microsoft Exchange Server and storage technologies. Mr. Prasad was the Project and Program Manager for IT infrastructure operations projects for clients across multiple geographies - the U.S., Africa, MEA and Australia. As part of his role, he managed transitions from existing incumbents to new service providers and the transformation of existing operations from multivendors to a single vendor. He also managed IT infrastructure operations as Head of IT for a major client.
- Accel ICIM Frontline, Pune, Customer Service Engineer, 2 years
- Synechron Technologies, Pune, Manager - Information Technology Operations, 1 year
- Tech Mahindra, Pune, Senior Project Manager, 8 years
- B.S., Electronics
RESEARCH BY THIS ANALYST More
25 September 2023Cool Vendors in Monitoring and Observability
10 July 2023Hype Cycle for Monitoring and Observability, 2023
03 July 2023The Future of Network Performance Monitoring: A Shift to Versatilists
- 12 December 2023 - 13 December 2023 IT Infrastructure, Operations and Cloud Strategies Conference