Analyst Profile

Joanne Spencer

Joanne Spencer

Research Director

2 years at Gartner ,  12 years industry experience
United Kingdom


Roles and Responsibilities

Joanne Spencer is a Research Director in IT Vendor Management, helping clients develop and mature their vendor management discipline and organizations. She specializes in vendor performance management and vendor relationship management, taking organizations through the creation of a vendor management framework to get the most out of their vendors.

Areas of Coverage

  • IT Asset Management

Background

Previous Experience

Previous to joining Gartner, she developed a center of excellence for supplier relationship management and implemented a supplier relationship management framework for strategic IT suppliers.

Professional Background

Aviva, Supplier Relationship Manager, 11 years
Structure-Flex, Assistant Commercial Manager, 3 years

Education

B.A., with honors, French and Management Studies, University of Reading
European Master in Business Sciences, Ecole Superieur de Commerce, Clermont-Ferrand
Member of Chartered Institute of Purchasing and Supply (MCIPS)
Neuro Linguistic Programming
Prince 2 Foundation
Professional Diploma in Marketing (ACIM), Chartered Institute of Marketing

Languages

English
French