Analyst Profile

Katherine Lord

Katherine Lord

Managing Vice President

6 years at Gartner ,  29 years industry experience

Roles and Responsibilities

Katherine Lord is a Managing Vice President in the Sourcing, Procurement and Vendor Management team within Gartner Research. Ms. Lord manages a global team of analysts who focus on publishing research and advising Gartner clients on best practices on deal negotiation strategies and contract terms with major software and SaaS providers, such as Microsoft, Oracle, and IBM. Her team also analyze market trends impacting software/SaaS pricing and contracting. Prior to her current position, Katherine was an analyst, Vice President in the I&O (Infrastructure and Operations) space, covering all things I&O leadership, and a global conference chair.


Previous Experience

Prior to joining Gartner, Ms. Lord spent 15 years in a consulting and teaching capacity focusing on IO strategy, lean, ITSM, IO focused Knowledge management and operations. Prior to consulting she was a practitioner managing IT operations and Service Desks.

Professional Background

HDI, Faculty Member/SME, 9 years
Lord Consulting, Principal Consultant, 7 years
Quint Wellington Redwood, Managing Consultant, 2 years

Industry Awards/Accolades

Accredited ITIL Instructor (Loyalist, EXIN, APMG)
COBIT 4 Foundation
Distinguished Professional in Service Management (DPSM)
HDI Certified - SCD, SCM, Certified Instructor
ITIL Expert and Service Manager Certifications (with distinction)
ITIL Intermediates - OSA, SOA, RCV, ST, SO
KCS Certified
Lean Six Sigma
PRINCE2 Practitioner
Prosci-Certified Change Manager


Finance, Grant MacEwan University
IT Management, University of Alberta



Call +1 855-515-4486 or contact us

to become a Gartner client.