Author Profile

Gareth Herschel
VP Analyst
28 years at Gartner, 30 years' experience
Location: GA USA | Language(s): English
Roles and Responsibilities
Gareth Herschel is VP analyst at Gartner with too many years of industry experience. At various times he has researched the role of analytics in improving the customer experience as well as how organizations can work with service providers. He is fascinated by the role of analytics and psychology in decision making, and passionate about helping organizations intentionally design the way decisions are improved. His current research focuses on the alignment of data and analytics with organizational culture and decision making.
Background
Previous Experience
Previously, Mr. Herschel trained as a Business Analyst in finance and logistics. Since joining Gartner, he has covered a variety of research topics. Was the Agenda Manager for the Analytics Research team and is a frequent keynote presenter for the Data and Analytics conference.
Professional Background
- IBM, Business Strategy and Modeling Analyst, 1 year
- ICL, Logistics Analyst, 1 year
Education
- Business Administration, University of Bath, England, With Honors
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RESEARCH BY THIS ANALYST More
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19 September 2023
Infographic: How CDAOs Can Leverage D&A Trends to Overcome Roadblocks to Success -
01 June 2023
The Future of Data and Analytics: Create Competitive Differentiation Through Better Decision Making -
25 May 2023
Top Trends in Data and Analytics for 2023 — Presentation Materials
- 16 October 2023 - 19 October 2023 IT Symposium/Xpo
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