Analyst Profile

Mandi Bishop

VP Analyst

4 years at Gartner , 25 years industry experience
FL USA

Roles and Responsibilities

As a Vice President Analyst on the Gartner Healthcare Industry research team, Mandi Bishop supports CIOs in developing IT strategies to advance stability, growth and digital transformation in a rapidly evolving market. Ms. Bishop leads the Healthcare and Life Science Digital Transformation & Innovation research key initiative. Her research agenda is focused on transformation to health value management business models, healthcare administration modernization and automation, as well as the integration of clinical and social determinants of health data with administrative data to improve experience, outcomes, and cost. Key technologies and capabilities that align to her coverage include core administration processing solutions (CAPS, commonly referred to as claims engines), clinical data integration (CDI) from electronic health records (EHR), emerging HL7 FHIR interoperability standards, and payment integrity solutions for payers. She additionally addresses automation (RPA as well as intelligent automation) and community resource network management (CRNM) across industry sectors.

Mandi Bishop's Recent Gartner Activity

Latest Research

Tool: Gartner Essential Frameworks — U.S. Healthcare Payers
04-Mar-2021
U.S. Healthcare CIOs Should Favor Vendors Serving Both Payers and Providers
03-Mar-2020
2021 Business Drivers for U.S. Healthcare Payer CIOs
12-Feb-2021

On-Demand & Upcoming Webinars

Leading Through COVID-19: Revenue and Cost Impacts in Healthcare and Life Science
23 April 2020
Make Data-Driven Reopening Decisions with Healthcare and Life Science Insights About COVID-19
15 July 2020
Eye on Innovation Awards in Healthcare and Life Sciences 2020
04 November 2020

Background

Previous Experience

Ms. Bishop led the Dell Services (now NTT Data) Health Plan Analytics Innovation practice, where she advised payer executives on achieving business transformation through enterprise data and analytics. At the Blue Cross Blue Shield Association, she managed the Blue Health Intelligence and Inter-Plan Performance data warehouses. For Florida Blue, she established the Delivery System Informatics and Clinical Data Integration programs. She brings significant additional experience and perspective to her payer coverage from the work she has done supporting provider organizations with IT and data initiatives.

Professional Background

Baptist Health System, Consultant, Health Information Exchange Platform Integration, 2 years
Dell Services, Practice Lead, Health Plan Analytics Innovation and Consulting, 2 years
Florida Blue, Consultant, Information Management and Delivery System Informatics, 5 years

Industry Awards/Accolades

Ms. Bishop is a renowned healthcare speaker and author who has served as an Industry Ambassador to Americas Health Insurance Plans (AHIP) and the Healthcare Information Management Systems Society (HIMSS) and was twice named One of the Most Powerful Women in Healthcare IT by Health Data Management magazine.

Education

Master of Arts, Rhetoric and Composition, Florida State University

Languages

English

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11 November 2020
The Healthcare Supply Chain Top 25 for 2020 Gartner’s 12th annual Healthcare Supply Chain Top 25 has additional resonance in a year that revealed the strengths and shortcomings of healthcare supply chains. CSCOs can use the lessons from this research to build stronger supply chains, improve patient outcomes and control costs.
2 May 2019
Three Critical Factors in Building a Comprehensive Security Awareness Program Three key elements form the foundation of a successful awareness education program: knowledge of audiences, pervasive and continuous communication and interactive education on security tactics. Security and risk management leaders should use this research to implement a comprehensive program.

8 March 2021
Assess the Impact of Megatrends on Research & Development Priorities EST: 11:00 a.m. | GMT: 16:00
During times of heightened disruption, research and development (R&D) leaders must craft a clear, compelling case for prioritized investment in transformational innovation. However, the myriad of technological advances, marketplace shifts, societal expectation and regulatory pressure make prioritizing projects and investments a guessing game. Leading R&D organizations use megatrends to better understand the future possibilities and clarify strategic direction and the overall R&D portfolio. This complimentary webinar reveals the proven methods to assess the impact of megatrends on your R&D priorities. You will learn of organizations who use megatrends to pressure-test their innovation agenda, map their innovation ecosystem, and uncover organizational and leadership biases about the future to shape a more robust and transformational R&D portfolio.

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about registering or watching.
8 March 2021
The Future of Supply Chain: Crisis Shapes the Profession (AEDT) AEDT: 1:00 p.m. (Sydney - 9 March) | EST: 9:00 p.m. (New York - 8 March)
The supply chain profession entered 2020 leading the digitalization of ecosystems, delivering the customer experience, managing trade uncertainty, and applying circular economy concepts. Then, COVID-19 caused an unforeseen, dramatic shift. From a business perspective, some industries benefited, but many did not. So, what does the future hold for the supply chain? This complimentary webinar breaks down the results of the annual Gartner Future of Supply Chain study, and assesses how chief supply chain officers (CSCOs) can evolve the profession by leading the purpose-driven organization in an environment defined by resilience and agility, all enabled by the power of digitalization.

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about registering or watching.

Analyst Profile

Mandi Bishop

VP Analyst

Roles and Responsibilities

Mandi Bishop's Recent Gartner Activity

Latest Research

On-Demand & Upcoming Webinars

Background

Previous Experience

Professional Background

Industry Awards/Accolades

Education

Languages

Manage Finance Talent Supply & Demand

Creating a Culture That Performs

Gartner Top 10 Strategic Technology Trends for 2018

Managing R&D Portfolios

Speed Up Legal Reviews

Should You Build or Buy a Customer Data Platform?

Gartner Predictions for the Future of Supply Chain Operations in 2018

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