Monitoring Modern Services and Infrastructure

Published: 15 March 2018 ID: G00350646


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IT Infrastructure monitoring has always been difficult to do well. Cloud platforms, containers and changing software architecture have only increased the challenges. This document guides technical professionals by illustrating the components required for comprehensive, effective agile monitoring.

Table of Contents

  • Problem Statement
    • Monitoring Perspectives
    • Evolving Stakeholders
  • The Gartner Approach
  • The Guidance Framework
    • Prework
      • The SRE Golden Signals
      • Choose Your Golden Signals
      • Evaluate Storage Options
    • Domain No. 1: Metrics
      • Definition
      • Collection and Ingestion
      • Storing Metrics
      • Analytics
      • Additional Guidance
    • Domain No. 2: Logs
      • Definition
      • Collection and Ingestion
      • Storing Logs
      • Analytics
      • Additional Guidance
    • Domain No. 3: Traces
      • Definition
      • Collection, Ingestion, Storage and Analysis
      • Application Performance Monitoring
      • Additional Guidance
    • Notification (Alerting)
      • Mechanisms
      • Avoiding Fatigue and Nuisance
    • Follow-Up
      • Anomaly Detection
      • Managing Change
      • Monitoring in Hyperscale Cloud Providers
  • Risks and Pitfalls
  • Gartner Recommended Reading
© 2018 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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