Gartner Analyst

Henrietta Lacey-Gutsell

Sr Director Analyst

Provide guidance on how to overcome every day analyst relations challenges today for professionals across organisations from start-ups to global multinationals. Help AR pros on topics that range from increasing buyer mindshare, managing vendor evaluation reports, AR budgeting, event management and AR strategy planning. Advises on working in tech services (specialist area) and software companies. Takes a perspective on the future of the role and its implications for AR practitioners including the impact of AI.

Previous experience

More than a decade of experience spanning AR, market research, content strategy, and tech marketing consulting. Most recently, worked as an independent consultant, providing AR support to organizations including ServiceNow and NTT DATA, while also advising companies on content creation and sustainability reporting. Prior to this, spent five years at NTT and NTT DATA, serving a pivotal role in establishing and scaling AR programs in EMEA and globally. Having built an AR function from the ground up, went on to lead global AR programs across Data & Analytics, Consulting, and Sustainability. Previously, worked for CGI heading up their global AR program. In my early career worked agency-side supporting clients in the fintech and telecommunications sectors and gained valuable industry perspective as both a market researcher and technology analyst at PAC.

Professional background

ServiceNow, Analyst Relations, 1 years

NTT DATA, Director, Analyst Relations, 4 years

CGI, Director, Global AR, 4 years

PAC, Research Analyst, 2 years

Magnolia AR, Associate, 3 years

Areas of coverage
  • Analyst Relations Business Impact ​

  • Analyst Relations Foundations

  • Analyst Relations Leadership ​

Education

Diploma in Professional Marketing

BSc First Class Hons in Demography

IIAR certified

Advanced certificate in market research

Certified in business sustainability leadership

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Top Issues That I Help Clients Address

01

The role of AI in AR

02

AR strategy and budget planning

03

Analyst event planning and management

04

The role of AR in Investor Relations

05

AR for Services