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Gartner Expert
Michael A. Silver
VP Analyst
Michael Silver is a vice president and research director in Gartner Research, where he is part of the Microsoft Contract Negotiation group. His areas of coverage include Microsoft Enterprise Agreements, Microsoft Unified Support agreements, and Azure commitments with particular focus on Microsoft 365 Copilot as well as other Microsoft contracts. Mr. Silver specializes in how to license users and devices for desktop virtualization.
Previous experience
Mr. Silver has more than 40 years of experience in the IT industry. Prior to joining Gartner, he spent more than 11 years at IBM.
Professional background
IBM, Systems Engineer, 11 years
Areas of coverage
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IT Contracts Negotiations
Education
M.B.A., Marketing and International Business, Stern School of Business at New York University
Top Issues That I Help Clients Address
Should I sign a Microsoft EA?
How can I get the best deal on my Microsoft Unified Support agreement?
Are there alternatives to Microsoft for support on Microsoft products?
How can I get the best deal on OutSystems, Appian, and Mendix LCAP products?
How much should I pay for Microsoft Copilot?