Gartner Research

ERP Strategy: Why You Need One, and Key Considerations for Defining One

Published: 22 February 2011

ID: G00210356

Analyst(s): Jeff Woods, Nigel Rayner


Most organizations lack a clearly defined ERP strategy, because they develop it on the basis of tactical decision making and ongoing acquisitions. This approach will rarely deliver an ERP strategy that supports strategic business objectives.

Table Of Contents
  • Overview
  • Defining an ERP Strategy and Why You Need One
    • What Is ERP?
    • Why Do You Need an ERP Strategy?
    • Key Considerations for Defining an ERP Strategy
  • Defining the Business Value of ERP
    • IT Operational Effectiveness
    • Business Benefits
    • Associated Intangible Benefits
    • Building the Business Case for ERP
  • ERP Success and Risk Factors
    • Key Success Factors
    • Key Risk Factors
  • Conclusions

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