Gartner Research

UnitedHealthcare Medicare & Retirement: Building the internal IT consulting capability

Published: 05 December 2011

ID: G00228649

Analyst(s): John P. Roberts , Lily Mok

Summary

UnitedHealthcare Medicare & Retirement (UHC M&R) provides health and well-being solutions to 9 million American seniors (one in five of those eligible for Medicare), managing Medicare Advantage plans, Medicare Supplement plans, Part D prescription drug plans and employer retiree health services. A business unit of UnitedHealth Group, the company employs 4,000 and had 2010 revenue of $34 billion.

Table Of Contents

Case study

  • Implementing an internal IT consulting model
  • Using collaborative processes to find optimal solutions

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