Gartner Research

Emerging Service Analysis: Recruitment Process Outsourcing

Published: 30 November 2012

ID: G00230261

Analyst(s): Morgan Yeates


This document describes RPO services, and it gives strategy and marketing leaders guidance for differentiating their offerings. RPO is the next growth area for HR business process outsourcing, the result of increased HR process automation, standardized recruitment processes and anticipated hiring.

Table Of Contents


  • Service Description
  • Service Adoption
    • Factors That Will Drive RPO Adoption
    • Factors That Will Inhibit RPO Adoption
  • Service Impact
    • Actions for the Next Six to 18 Months
  • References

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