Gartner Research

Assessing AIOps Platforms for Proactive IT Operations Management

Published: 15 November 2017

ID: G00341444

Analyst(s): Joseph Antelmi

Summary

Artificial intelligence for IT operations platforms, such as those from Elastic, Splunk and Sumo Logic, combine big data and machine-learning functionality to help IT observe, filter and act on data. This document helps technical professionals assess AIOps platforms.

Table Of Contents

Analysis

  • Definition of AIOps
  • AIOps Architecture
    • Architectural Options
  • Use Cases for AIOps Platforms
    • Automation
    • Monitoring
    • Service Support
    • Business Value Dashboards
  • AIOps Platform Market Trends
    • More Useful Analytics
    • Support for a Greater Variety and Volume of Data
    • More Automation Enablement
  • AIOps Platform Risks and Pitfalls
  • AIOps Capabilities
    • AIOps Platform Capabilities Comparison

Conclusion

Gartner Recommended Reading

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client