Gartner Research

IT Key Metrics Data 2018: Executive Summary

Published: 11 December 2017

ID: G00341718

Analyst(s): Eric Stegman , Linda Hall , Shreya Futela , Disha Badlani

Summary

This research contains enterprise-level IT spending and staffing metrics, as well as business productivity ratios for 21 vertical industries, collected throughout 2017 from a global audience. It provides an overall summary of the Key Industry Measures from the IT Key Metrics Data report series.

Table Of Contents

Analysis

  • How Does Your IT Organization Stack Up Against the Competition?
    • IT Key Metrics Data Research Background
    • IT Key Metrics Data Key Industry Measures Overview
    • Using This Research
    • Gartner’s ITBudget Tool: Compare Your IT Metrics to Your Industry
    • Gartner IT Key Metrics Data Series
    • IT Key Metrics Data Source
    • Data Variations
  • Demographics
  • 2017 IT Investment Measures
    • Total IT Spending/Budget Definition
    • Points of Clarification
    • IT Intensity
    • IT Spending as a Percent of Revenue, 2017
    • IT Spending as a Percent of Operating Expense, 2017
    • IT Spending per Employee, 2017
    • IT Spending Percent Change, 2016 to 2017
  • 2018 Outlook
    • IT Spending Percent Change, 2017 to 2018
    • IT Spending as a Percent of Revenue, 2018 Projected
    • IT Spending as a Percent of Operating Expense, 2018 Projected
    • IT Spend per Employee, 2018 Projected
  • IT Budget Distributions: Uncover the Facts
    • IT Operational Versus Capital Spending
    • Strategic IT Spending Portfolio: Run, Grow and Transform the Business IT Spending
    • IT Spending by Funding Source
    • IT Spending by Asset Category, 2017
    • Distribution of IT Spending by IT Functional Area, 2013 to 2017
  • IT Staffing Trends
    • IT Full-Time Equivalents as a Percent of Employees
    • Distribution of IT FTEs: Insourced versus Contractor, 2017
    • Distribution of IT Staff by Role
    • Distribution of IT Staff by IT Functional Area
  • Conclusions
  • Related IT Key Metrics Data Research
  • Appendix: Exploring Gartner's Prescriptive Benchmark Analytics Capabilities
    • Gartner Benchmark Analytics and Case Studies

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Log In

Become a client

Learn how to access this content as a Gartner client.