Published: 17 May 2018
Analyst(s): Sanjit Ganguli, Pankaj Prasad, Vivek Bhalla, Padraig Byrne
This research identifies 10 common monitoring "worst practices" that can increase costs, lengthen outages, delay problem corrections and lead to unhappy customers. I&O leaders should assume that some of these practices exist in their organizations and work to mitigate or eliminate them.
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