Gartner Research

How to Plan, Design, Operate and Evolve a SOC


Technical professionals working on security operations may decide to centralize all or part of these activities into a SOC to increase the maturity of their security practices. This guidance presents a structured approach to plan, establish and efficiently operate a modern SOC.

Published: 06 September 2018

ID: G00366326

Analyst(s): Anton Chuvakin Augusto Barros Anna Belak

Table Of Contents

Problem Statement

  • Boundaries of a Modern SOC

The Gartner Approach

  • Scope

The Guidance Framework

  • Prework
    • Validating Motivation and Drivers
    • SOC Prerequisites
    • Leveraging External Help
    • Mix and Match to Win
    • The SOC Business Case
  • Plan
    • Defining Your SOC Functions and Scope of Responsibility
    • Organizational Structure of Your SOC
    • Defining the SOC Hybrid Model
    • Organizational Links of a SOC
  • Implement the SOC
    • Implement the SOC Process Framework
    • Deploy or Integrate the SOC Tools
    • Assemble the SOC Team
    • The SOC Implementation Project
  • Operate the SOC
    • Running a 24/7 Operation
    • Workforce Management
    • Working With an MSSP
    • Measuring the SOC Performance
  • Improve the SOC
    • Evolve and Expand the SOC
    • Start Proactive Threat Hunting
    • Shift Away From the Alerts-Only Model
    • Implement Automation and Orchestration Tools
    • Introduce Deception Techniques
    • Evolve to Producing Your Own Threat Intelligence
    • Expand the Utilization of Advanced Analytics Tools
    • Keep Testing Your SOC
    • Improving SOC Maturity

Risks and Pitfalls

  • Related Guidance

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