Gartner Research

Winning in the Turns: A CIO Action Guide

Published: 31 July 2019

ID: G00421852

Analyst(s): Chris Howard , Sanil Solanki , Barbara Gomolski


Top performers defy conventional thinking during disruptions, including downturns, to emerge as winners. The most successful organizations take calculated risks to set them apart from the pack during any “turn.” CIOs must prepare and lead in the turns both within their teams and among their peers.

Table Of Contents
  • Opportunities and Challenges
  • What You Need to Know

Insight From the Analysts

  • Winning in the Turns: Uncertainty and Mixed Signals

Executive Overview

  • Turns Come in Many Forms
  • What It Means to Win
  • Strengthening the Core: The Pillars for Success

Research Highlights

  • Pillar 1: Strategy — Prepare to Act Confidently Amid Uncertainty
    • Gartner resources:
    • Actions to take now:
  • Pillar 2: Cost — Guard Growth and Elevate Innovation Funding
    • Gartner resources:
    • Actions to take now:
  • Pillar 3: Talent — Identify and Install Your Workforce of the Future
    • Gartner resources:
    • Actions to take now:
  • Key Initiatives for Continuous Insight

Related Priorities

Related Resources

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  • Articles

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