Published: 18 March 2020
Summary
Digital commerce technology is critical to organizations investing in a digital business strategy. Application leaders should study this guide to understand the vendors and solutions supporting digital commerce technology, with a view to prioritizing areas of investment.
Included in Full Research
- Digital Commerce Is Central to Digital Business Strategy
- Digital Commerce Strategies Must Drive Differentiating Customer Experience
- Include Detailed Commerce Capabilities and Supporting Integrations
- Future-Proof Your Technology Investments
- Vendor Lists
- Digital Commerce Platforms
- Single-Tenant Commerce
- Multitenant Commerce
- Open-Source Solutions
- SMB Self-Service Site Builders
- Digital Commerce Service Providers
- Digital Commerce Customer Service
- Chatbot Platforms
- Clienteling
- Co-Browsing
- Consumer Messaging Apps
- Live Chat
- Recorded Video
- Virtual Customer Assistants
- Customer-Facing and Interactive Technology
- Commerce Search
- Configure, Price and Quote Applications
- Conversational Commerce
- Digital Experience Platforms
- Visual Product Configuration
- Digital Commerce Personalization
- Marketing Automation
- Personalization Engines
- Translation Services
- Digital Commerce Marketplace Technology
- Marketplace Operation Applications
- Marketplace/Channel Integration Applications
- MDM — Digital Commerce
- Content as a Service
- Customer Data Platform
- Digital Asset Management
- Product Information Management
- Web Content Management
- Digital Commerce Analytics
- A/B and Multivariate Testing
- Customer Journey Analytics
- Digital Shelf Analytics
- Digital (Web) Analytics
- Digital Commerce Payment
- Payment Gateways and Processors
- Subscription Management
- Digital Commerce Logistics and Fulfillment
- Cross-Border Commerce
- Distributed Order Management
- Third-Party Logistics
- Social Commerce and Marketplaces
- Social Commerce: Product Review Technologies
- Third-Party Online Marketplaces