Gartner Research

A Guidance Framework for Selecting Cloud Management Platforms and Tools

Published: 23 March 2020


As public cloud adoption accelerates, managing hybrid and multicloud environments becomes more complex. I&O technical professionals must define management requirements and map them to appropriate cloud management tools. This guidance defines required steps to develop this cloud management strategy.

Included in Full Research

  • The Evolution of the CMP
  • Prework
    • Formalize Scope and Cloud Management Approach
    • Establish Agreed Cloud Management Terminology
    • Assess Outsource Options
  • Step 1: Define Requirements
    • Step 1.1: Select Functional Area
    • Step 1.2: Customize Criteria for Each Platform
    • Step 1.3: Assess Existing Management Tools
  • Phase 2: Establish Competency With Native Tools
    • Step 2.1: Inventory Skills With Native Tools
    • Step 2.2: Work With Native Tools, and Score Against Criteria
    • Step 2.3: Formalize Strategic Native Tools for Each Platform
  • Phase 3: Identify Functional Gaps and Cross-Platform Requirements
    • Step 3.1: Identify Functional Gaps, Cross-Platform Consistency and Augmented Capability Requirements
    • Step 3.2: Select Third-Party Tools
    • Step 3.3: Finalize Strategy for Functional Area
  • Phase 4: Implement and Integrate a Management Approach for Each Cloud Platform
    • Step 4.1: Implement Native Tools
    • Step 4.2: Implement Third-Party Tools and Integrate With Native Tools
    • Step 4.3: Implement DIY Integrations
  • Repeat for Next Functional Area
  • Follow-Up
    • Measure Success
    • Automate and Optimize
    • Regularly Reassess Platforms and Tools
  • Proliferation of Tools
  • Skills Required
  • Complexity
  • Lock-In
  • Cost of Tools
  • Related Guidance


Alan Waite Marco Meinardi

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