Gartner Research

How CSCOs Play a Crucial Role in Rapidly Integrating Mergers to Achieve Expected Outcomes

Published: 08 April 2022

Summary

Organizations are placing a greater emphasis on mergers and acquisitions to fuel new growth, and they want to demonstrate M&A value quickly. CSCOs play a pivotal role in the M&A integration process and can use this research to accelerate M&A transitions to deliver or exceed expected deal value.

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Overview

Key Findings
  • Moving slowly on merger and acquisition (M&A) integration often leads to major business challenges, such as delays in achieving synergies, slower growth and lower profits. These delays often reflect poorly on supply chain operations.

  • Accelerating the integration process allows for an early exploitation of targeted synergies and reduces the risks for M&A-related customer churn, revenue leakage and legal compliance issues.

  • At companies pursuing an M&A growth strategy, C-level scrutiny of supply chain preparation and integration is growing stronger because history shows that many deals have not delivered the intended value.

Recommendations

Chief supply chain officers (CSCOs) involved with executing M&A strategy should:

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