Published: 13 April 2022
Summary
Thousands of SAP ECC clients still need to migrate to SAP S/4HANA, which represents a great revenue opportunity for service providers. Offering managers must focus on helping these clients create the business case, define the migration path, and implement and support the new system.
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Overview
Key Findings
Gartner estimates that over 16,000 SAP Business Suite clients have yet to buy and implement SAP S/4HANA licenses before support is discontinued in 2030.
RISE with SAP, the SAP commercial offering launched in January 2021, accounted for about 50% of the total SAP S/4HANA sales in 2021.
Recommendations
Offering managers in charge of SAP S/4HANA services should:
Align their offerings to the three main adopter types (i.e., strategic, tactical, no plan) by engaging customers based on their differing needs.
Focus on helping clients understand RISE with SAP offering and capabilities, and be ready to support their decision with SAP sales by clarifying
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