Published: 02 August 2022
Unified endpoint management is integral to managing, securing and enabling technology for the distributed enterprise. Infrastructure and operations leaders should use this research to evaluate UEM solutions based on four use cases and 15 critical capabilities.
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As hybrid work becomes a mainstay, and IT adapts legacy tools and processes to manage, patch and support Windows, macOS and mobile devices, regardless of location, UEM adoption continues to increase.
Sustained increases in cyberattacks highlight the need for UEM to be integrated into the zero trust ecosystem as a core response mechanism.
Support for broader endpoint diversity grows as organizations continue to deploy frontline worker technology and enable the use of Windows alternatives (e.g., macOS, Linux and Chrome OS).
IT administrators are increasingly using endpoint analytics to understand device performance and reliability.
Although the adoption of endpoint automation remains low, IT
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- Application Management
- CMT Features
- Endpoint Analytics and Automation
- Automated Device Enrollment
- Windows Management
- macOS Management
- Linux Management
- Chrome OS Management
- Nonstandard Endpoint Management
- Security Integration and Policy
- Remote Support and Control
- Insights and Reports
- Limited Use/Kiosk
- Secure Remote Access (VPN)
- Mobile Device Management
- Security-Centric Management
- Modern Windows PC
- Nonstandard PC
- Remote Worker
Gartner Recommended Reading
Critical Capabilities Methodology