Gartner Research

Critical Capabilities for Contract Life Cycle Management

Published: 17 October 2022


CLM vendors come from varied market segments, and their product functionality reflects their customers’ primary requirements, leading to uneven capabilities across the contract life cycle. Application leaders can use this report to compare vendors and their ability to support prioritized use cases.

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Key Findings
  • Manual contracting processes can be inefficient and time-consuming. Often they create barriers to collaboration across departments and lack auditability.

  • Most organizations are early on their CLM maturity journey, and often prioritize specific parts of the CLM process when making a selection to address specific departmental pain points. For example, contract storage or repository and reporting to organize and track executed contracts.

  • Prolonged periods of market disruption and changing regulations increase pressure on organizations to improve efficiency and scalability in their contracting processes. More advanced CLM features, such as automated contract review, online negotiation and obligation management, help organizations increase efficiency

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  • Agiloft
  • CobbleStone Software
  • Conga
  • ContractPodAi
  • Coupa
  • DocuSign
  • Evisort
  • GEP
  • Icertis
  • Ironclad
  • Ivalua
  • Legal Suite
  • Scanmarket
  • SirionLabs
  • Zycus
  • Application Administration
  • Contract Request
  • Contract Creation
  • Negotiation and Approval Workflow
  • Contract Storage
  • Contract Search
  • Reporting
  • Obligation and Compliance Tracking
  • Contract Update/Renewal
  • Contract Digitization
  • Integration
  • Scalability
  • Presignature
  • Presignature (Counterparty-Generated Contracts)
  • Postsignature
  • Postsignature (Advanced)
  • Full Life Cycle

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Critical Capabilities: A deeper look into provider offerings

How does a Critical Capabilities report work?

As a companion to the Magic Quadrant™, a Critical Capabilities report scores competing products and services against a set of meaningful differentiators. It reveals which options are the best fit in various use cases to help you focus on the vendors best suited to your needs.

A Critical Capabilities report is more than just a diagram. You also get:

Sharper focus

Narrow down the product and service criteria most important to you.

Individualized use cases

Use interactive features to customize usage scenarios based on your organization’s unique needs.

Faster decision making

Use data to speed up provider selection and accelerate the procurement process.

A Gartner Critical Capabilities report is just one of our many offerings.

We provide actionable, objective insight to help organizations make smarter, faster technology decisions to stay ahead of disruption and accelerate growth.

Pick the right provider with confidence

We use a Critical Capabilities report, the Magic Quadrant and more to ensure you select the best-fit provider to avoid the costly repercussions of a poor decision.

Align deal structures and optimize spend

We benchmark pricing against the market so you avoid unnecessary charges.

Reduce complexity and risk

We analyze contract terms and conditions to protect you against future price increases and unanticipated costs.

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