Published: 27 October 2022
Summary
Growing demand for improved customer service, end-to-end visibility and greater efficiencies are accelerating investments in digital tools. Logistics leaders can use this research to explore the benefits of using digital capabilities provided by leading global 3PLs.
Included in Full Research
Overview
Key Findings
Increasing logistics costs and fear of a potential recession are both inhibiting further supply chain investments and pressuring logistics leaders to optimize costs and scrutinize their relationships with their 3PLs.
Increasing consumer demands for better customer service, greater end-to-end visibility and higher efficiencies are driving logistics leaders to adopt new technologies and software or leverage it from 3PLs at a faster rate.
New emissions reduction regulations created by local governments are requiring logistics leaders to focus on technologies that promote environmental sustainability.
Recommendations
Logistics leaders responsible for logistics and customer fulfillment should:
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