Published: 02 May 2023
The banking payments industry faces challenges from economic and social volatility, requiring organizations to find efficiency in their operations, scale their productivity and pioneer new payment models. CIOs should use these top technology trends to influence priorities, strategies and execution.
CIOs can better attract and retain customers, improve operational efficiency and modernize payment processing infrastructure by adopting request to pay, integrated automation, deployment of payments on public cloud and open payments.
Banking CIOs can build a technology foundation for payments that allows them to rapidly leverage new avenues of growth and optimization by proactively trialing technologies such as real-time payment rails for cross-border payments.
CIOs should seek to assess technologies like retail and wholesale central bank digital currencies to understand their potential as alternative settlement methods to increase speed and lower the cost of cross-border cross-currency payments.
Banking CIOs responsible for payment
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Analysts:
Debbie Buckland, Peter Ryan, Don Free, Laurie Shotton, Pete Redshaw, Christophe Uzureau
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