Gartner Expert

Adam DeJoy

Principal Analyst

Adam DeJoy is a Principal Analyst in the Sourcing, Procurement and Vendor Management group. Mr. DeJoy provides expertise to clients in the areas of software and SaaS licensing, pricing reviews, and contract negotiation strategies for Microsoft volume licensing agreements and programs, including Microsoft Premier and Unified Support agreements. He covers best practices in Microsoft contract negotiations to assist commercial, education and public sector clients in optimizing their licensing position to reduce costs and mitigate risks.

Previous experience

Prior to joining Gartner, Mr. DeJoy spent more than 14 years in the IT field doing program management, technical support, technical education, and paralegal work for companies such as Apple, Redline IT, Conant Mediation Center, and Becker & Poliakoff P.A.

Professional background


Specialist, Research Engagement Services


Lead Technical Expert

Redline IT

Program Manager / IT Specialist

Areas of coverage

Sourcing, Procurement and Vendor Management Leaders

Negotiating IT Contracts


B.S., Software Engineering

A.S., Computer Sciences

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Top Issues That I Help Clients Address

1How can I get the best deal on my Microsoft Unified or Premier Support agreement?

2Are there alternatives to Microsoft for support on Microsoft products?

3Differences in Microsoft contracting types (EA, EES, SCE, CSP, MPSA, Open, Select).

4Pricing Reviews for Microsoft volume licensing agreements and programs.