Gartner Expert

Andrew Johnson

Managing Vice President

Andrew Johnson is a Managing Vice President in Gartner's CIO Industries Research Group where he manages 8 analysts and their research advising on enterprise communications services. Key focus areas include advising telcos, carriers and communication services vendors selling into enterprises. Advice related to product management, strategic planning, product launches, and talent and team management. Andrew also has first-hand expertise on global and remote team management. Personal and team responsivities also include advising enterprises on how to buy and manage communication services as part of workforce optimization and digital business transformation. Experienced public speaker and available for pro bono work to non profits.

Previous experience

Prior to joining Gartner, Mr. Johnson was a Product Marketing Manager for Canon, U.S.A. Previously, he worked for Konica Business Machines, where he held various sales, sales training and management positions.

Professional background


Marketing Manager


Sales Management

Areas of coverage

Messaging and Differentiation

Strategize Long-Term Growth

Industry Markets and Technologies

Customer Understanding and Marketing Execution

Communications Product Planning and Strategy


B.S., Marketing, University of Dayton

Certificate Program, Telecommunications/ IT Network Management, New York University

Read More Read Less

Top Issues That I Help Clients Address

1Tech Vendors: Product management frameworks, process, tools

2Tech Vendors: Talent management, interviewing, global team management

3Tech Vendors: Developing effective product positioning for greater impact

4Vendors: Helping tech firms with strategic planning and go-to-market

5IT Buyers: communication services to enhance their digital workplace

Latest research and insights