Gartner Expert

Annette Jump

Sr Director Analyst

Annette Jump is a Senior Director Analyst in Gartner's Technology and Service Provider research practice. In this role she is part of the TSP Emerging Technologies and Trends team that researches the emerging technologies and trends that are changing today's world and shaping the future. In her research, Mrs. Jump strives to provide technology product leaders (Tech CEOs, General Managers, Chief Product Officers, Product Managers and Product Marketers) with unique, high-value research and indispensable advice on leveraging emerging technologies and trends to create and deliver highly successful products and services. Some of her research focus areas are the following areas:

- Role of devices and AI in the smart workspace of the future.

- Immersive experience markets (augmented and virtual reality): competitive landscape, market trends, vertical adoption and future development scenarios.

- Human-machine interfaces and role of voice and vision in device interactions (Virtual assistants and computer vision in devices).

- Personal technology market and major technology trends across devices, like PCs, tablets, phones, wearables (wristbands, smartwatches, smartglasses, VR-headsets) and personal robots and their adoption in business and consumer segments.

Previous experience

Prior to joining Gartner, Mrs. Jump worked as a Product Manager for a number of international FMCG companies in Russia (including Cadbury Schweppes and Sara Lee/Douwe Egberts). Her main responsibilities involved coordinating market research, developing brand strategy and maintaining multiple liaisons with different external agencies.

Professional background

Sara Lee/Douwe Egberts

Product Manager

Cadbury Schweppes

Brand Manager

Areas of coverage

Digital Workplace Infrastructure and Operations

Product Strategy and Launch for Tech CEOs

Product Planning

Product Development

Product Portfolio Vision and Strategy


First-Class Degree, Meteorology and Climatology, Moscow State University

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Top Issues That I Help Clients Address

1Evolution of emerging technologies and their impact on markets and ecosystems

2Factoring emerging technologies into tech provider product portfolio planning

3Leveraging emerging technologies in product differentiation and positioning

4Applying emerging technology around conversational UI, chatbots, devices, smart wearables, smart workspaces of the future, virtual assistants, augmented, virtual and mixed reality

5Predicting adoption of Conversational UI, smart devices and things and immersive experiences (Augmented Reality, Virtual and Mixed Reality) in business and consumer spaces