As part of the Quality research team in Gartner's Supply Chain Practice, Arnela works with functional leaders and their teams to conduct in-depth research of their pressing challenges, surfacing evidenced best practices and practical tools practitioners can put to their own use.
Gartner is her first full-time job.
Quality Management
B.A. - International Affairs, James Madison University, Magna Cum Laude
Supplier quality
Quality management technology
Customer quality expectations
Culture of quality