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Gartner Expert
Beth Coppinger
Sr Director Analyst
Beth Coppinger is a Senior Research Director, Analyst working in the Supply Chain CSCO Strategy and Planning team. Based in North America, she brings over 30 years of broad supply chain expertise leading global transformation programs, business unit SC head, customer service, planning and customer supply chain management.
Her core areas of research are customer experience, commercial innovation, supply chain enablement, customer collaboration, customer centricity and segmentation.
Previous experience
1. Regional Business transformation to create consolidated supply chain company.
2. Head of North America logistics ($10bn CPG business)
3. Supply chain business partner for the North America Personal Care Business. Leader for S&OP and planning.
4. Head of Customer Supply Chain Management.
5. Head of Customer Service
Professional background
Gartner
Senior Research Director, Analyst
Unilever
Head of SC Transformation PMO, Head of Logistics, Head of Personal Care SC
Areas of coverage
Executive Leadership: Customer Experience Strategies
Supply Chain Transformation
Supply Chain Leadership
Education
MS, Chemical Engineering
BS, Chemical Engineering
Top Issues That I Help Clients Address
1Elevate supply chain's role in managing customer experience to drive growth
2Build Collaborative Customer Partnerships for Joint Value Creation
3Build a culture of customer centricity and CX excellence in supply chain
4Drive commercial innovation via the supply chain
5Driving value through customer segmentation and SC segmentation