Gartner Expert

Bill Menezes

Director, Advisory

Bill Menezes is Director Analyst with Gartner Research in the Sourcing, Procurement and Vendor Management group. Working with the Infrastructure and Communications Services team, Mr. Menezes is responsible for conducting research and supporting clients in areas that include 4G/5G mobile cellular services, managed mobility solutions such as telecom expense management, mobile device management, device lifecycle management, enterprise cellular technology, and general satellite communications and enterprise access network infrastructure trends. This includes legacy and emerging technologies, cost optimization, RFP and mobile wireless contract proposal review.

Previous experience

Before joining Gartner, he conducted competitive intelligence research for clients concentrated in the cable system operator sector, covering such areas as mobile and wireline broadband, B2B services, home automation and security.

Professional background

One Touch Intelligence

Senior Research Analyst

Reed Business Information

Editor in Chief

Associated Press

Deputy Business Editor

Areas of coverage

Digital Workplace Infrastructure and Operations

Cloud and Edge Infrastructure

IT Services and Solutions

Negotiating IT Contracts

Education Technology Optimization and Modernization


William Allen White School of Journalism, University of Kansas

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Top Issues That I Help Clients Address

1Controlling or reducing enterprise mobile costs

2Evaluating relevant enterprise mobile service trends

3Explaining relevant technology trends in cellular and wired/wireless LAN such as 5G and WiFi 6

4Recommending communications services alternatives when resiliency is needed

5Explaining communications networking issues relevant to IoT