Gartner Expert

Brett Sparks

Sr Director Analyst

Brett Sparks is a Sr. Director Analyst at Gartner in the IT Leaders Sourcing, Procurement and Vendor Management team. Mr. Sparks covers the IT managed services market, in particular, managed services and trends, provider selection, sourcing strategy, contracts and negotiation and cost optimization. Mr. Sparks also guides Gartner clients in injecting thought leadership, innovation and transformation into services partnerships.

Previous experience

Mr. Sparks has over 28 years of experience in the IT industry including international operations management, program and project management, enterprise architecture, and mergers and acquisitions. He has worked in manufacturing, insurance, legal, health care, finance, and government industries on programs throughout EMEA, NA, and AP regions. He has led teams at Arthur Andersen, Ohio Casualty Group, Tempur-Pedic (now Tempur Sealy) and Lexmark International.

Professional background

Lexmark International, Inc.

Global Alliance Manager, Vendor Management

Tempur-Pedic

Global IT Infrastructure and Operations Manager

Ohio Casualty Group

Enterprise Architect

Areas of coverage

Sourcing, Procurement and Vendor Management Leaders

IT Services and Solutions

Negotiating IT Contracts

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Top Issues That I Help Clients Address

1Develop and execute a sourcing strategy and effective partnership for applications services

2Injecting innovation and thought leadership into sourcing agreements

3Best practices in establishing and managing SLAs, penalties and incentives for applications services

4Cost optimization and holistic spend analysis to reduce technical debt and drive efficiencies

5How to best govern outsourced applications services provider delivery