Gartner Expert

Brian Doherty

Sr Director Analyst

Brian Doherty is an analyst with Gartner's Tech Product Manager team within the Technology and Service Providers research unit. Mr. Doherty's research deals with product management across various technology domains, with a special focus on unified communications and collaboration (UC&C), agile principles and practices, building physical devices, and video applications.

Previous experience

Prior to joining Gartner, Mr. Doherty was Vice President of Engineering and Product Development for WatchGuard Video. He led WatchGuard's 90-person team of product managers, hardware designers, software and firmware engineers, and quality assurance personnel to define, build and maintain WatchGuard's camera and software offerings.

Before joining WatchGuard, Mr. Doherty was Director of Engineering for endpoint software in Cisco Systems' Unified Communications Technology Group (UCTG). He led software development for Cisco's IP phones, including the best-selling 78xx and 88xx series, where he and his team migrated classic on premise endpoint software to be deployable as a cloud based service using a DevOps model. Previously within Cisco, he led hardware and software development for Cisco's award winning DX line of desktop telepresence devices, combining low latency 1080p bidirectional media with full Android functionality.

Prior to joining Cisco, Mr. Doherty led enterprise software development at Samsung for their Galaxy S line of devices, including Exchange ActiveSync, VPN, and MDM support; and what would eventually become SAFE and KNOX.

Professional background


Vice President of Engineering and Product Development

Cisco Systems

Director of Engineering

Samsung Telecommunications America

Director of Mobile Strategy and Product Planning

Areas of coverage

Product/Service Organization and Leadership

Product/Service Discovery and Validation

Product/Service Design and Creation

Product/Service Introduction and Delivery

Product/Service Evolution and Management


Master of Business Administration (MBA), Pepperdine University

Bachelor of Science, Electrical Engineering, Rice University

Bachelor of Arts, Computer Science, Rice University

At Rice, he was inducted into IEEE, Eta Kappa Nu, and Tau Beta Pi

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Top Issues That I Help Clients Address

1Using collaboration technologies, especially meeting solutions, UCaaS, CCaaS, CPaaS

2Adding a formal product management organization

3Helping existing product managers become higher performers

4Transitioning from a classic waterfall development paradigm to agile, including impacts on the entire organization

5Handling the special challenges involved in building physical devices with hardware and software