Gartner Expert

Caitlin Duffy

Director, Research

Caitlin Duffy is a Research Director in the Human Resources practice, developing insights and best practices on Employee Experience. Her team covers topics such as employee experience design and delivery, engagement, EVP strategy, hybrid work, and culture. Her work extends into broader talent management topics such as DEI and the future of work. Prior to joining the Employee Experience research team, Ms. Duffy conducted research on leader and manager effectiveness, including topics such as high-potential talent management, succession, and leadership development.

Previous experience

Ms. Duffy previously conducted research on interpersonal relationships, identity, and self-regulation, as well as risk behaviors in health management. Outside research, she also has work experience in product management and leadership development technology.

Professional background


Associate Director

Northwestern University

Graduate Researcher

National Institutes of Health

Post-Baccalaureate Fellow

Areas of coverage

Employee Experience


Doctor of Philosophy, Social Psychology, Northwestern University

Bachelor of Arts, Psychology, Cornell University

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