Gartner Expert

Caleb Thomson

Sr Director Analyst

Senior Director, Analyst - Supply Chain Strategy and Planning

Previous experience

Previously, Caleb led large-scale digital and technology-led business transformations for leading consumer goods, pharmaceutical, retail, and transportation clients as a management consultant. Caleb has deep, hands-on experience helping organizations define transformation vision, align stakeholders, and execute complex initiatives across business and technology teams. His career has focused on the impact of emerging technology on supply chain operations, including defining long-term technology strategies, driving ERP and supply chain planning software implementations, data science and analytics efforts, and also physical AI initiatives focused on IoT and 5G/6G network enablement within complex operating environments.

Caleb’s coverage centers on AI strategy and emerging technologies for Chief Supply Chain Officers, including AI-driven supply chain transformation, applications of AI across supply chain functions, AI-native roles, and AI implementation and run governance. He helps organizations understand how emerging capabilities can create business value, reshape operating models, and enable more intelligent, scalable, and responsible supply chain decision-making

Professional background

IBM Consulting, Managing Consultant, 5 years

Verizon Business Group, Principal, 2 years

Infosys Consulting, Senior Principal, 2 years

Global Supply Chain Transformation Consultant, Principal Executive, 5 years

Areas of coverage
  • Supply Chain Strategy, Alignment and Execution

  • AI and Digital Supply Chain Value Realization

  • Reconcile the Desired AI Future State With Supply Chain’s Existing Technology Stack

  • Build a Supply Chain AI Roadmap

Education

BS Information Systems, BS Supply Chain Management (University of Maryland, College Park),

Dual-degree MBA/MAM (IE Business School, Spain; Yale School of Management),

PhD Studies; Information Systems - Business, Supply Chain Management (Virginia Tech)

LLM Economic Regulation (Queen Mary University London, University College London),

MS Finance (Northeastern University),

PMP, Agile Certified Practitioner (Project Management Institute),

Business Process Management Professional (BPM Institute),

Certified Supply Chain Professional (ASCM),

IBM Certified Data Scientist​

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Top Issues That I Help Clients Address

01

Selecting the correct supply-chain technology solutions for the organization

02

Planning for supply-chain transformations and working with systems integrators

03

Advising on functional integrations between supply-chain solutions