Gartner Expert

Carolina Valencia

VP, Team Manager

Carolina Valencia is the Research Director for Total Rewards and Performance Management. Carolina's team is responsible for research Gartner's research on all total rewards topics (compensation, benefits and recognition) and the management of the Total Rewards function. Carolina is also currently leading the research on the new Employment Value Proposition.

Previous experience

Carolina managed a research team and conducted research on economic development. This included topics such as food desserts, banking the underbanked populations, how to improve census counts, among other topics.

Professional background

Social Compact

Director of Research

Areas of coverage

Employee Experience

Total Rewards


Ph.D., Political Science

M.A., Political Science

B.A., Political Science/Minor Speech Communications

Florida International University Teaching Assistantship

Tinker Grant for Dissertation Research

Florence Bayuk Fellowship in Latin American Political Economy

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Top Issues That I Help Clients Address

1Total Rewards Strategy

2Employee Preferences for Total Rewards



5Rewards Communications