Gartner Expert

Casey Nolan

Director, Team Manager

Casey Nolan serves as a Director, Team Manager for the Software & Cloud Negotiation Practice in Supply Chain & Procurement. She manages a team of Principals and Senior Principals covering mega vendors such as Microsoft, Salesforce, ServiceNow, and Workday.

Previously, Casey served as a Researcher writing to Heads of Quality, CSCOs, and Heads of Customer Fulfillment. She researched such topics as talent, risk, customer service, and process improvement. She also served as a Team Manager for the Research Talent Lab, managing a team of Specialists across the HR, Communications, Customer Service, and Assurance practices, as well as a Director, Team Manager of Research, managing Senior Specialists writing to procurement, logistics, quality, R&D, and the CSCO.

Previous experience

Research Assistant, Center for Juvenile Justice Reform, Georgetown University

Education

M.A., American Government, Georgetown University

B.A., History and Government, Georgetown University

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