Gartner Expert

Cathy Tornbohm

Distinguished VP Analyst

Cathy Tornbohm has more than 25 years' experience in the industry and is a Gartner Distinguished VP analyst responsible for Hyperautomation research as it affects services and software providers.

Previous experience

Prior to joining Gartner, Ms. Tornbohm provided strategic market and competitive analysis for BT, and Cable and Wireless and at Mobil Oil in sourcing and procurement.

Professional background

BT Consulting and Systems Integration

Market Research Manager

Cable & Wireless

Market Research Manager

Mobil Oil

Procurement Analyst

Areas of coverage

Product/Service Discovery and Validation

Product/Service Design and Creation

Go-to-Market Strategy

Strategize Long-Term Growth (retired)

Technology Market Essentials


M.S., Marketing and Product Management, Cranfield University

B.S., Industrial Business Systems, De Montfort University

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Top Issues That I Help Clients Address

1TSP: Technology Product Manager- Product Development Hyperautomation

2TSP: Technology Product Managers- Product Planning Hyperautomation

3TSP: general Managers- Marketplace RPA and BPO

4TSP: Tech CEOs- Corporate Development for Tech CEOs in RPA and BPO

5TSP: Technology General Managers- Product Portfolio Leadership for RPA and BPO and hyperautomation