Gartner Expert
Cathy Tornbohm
Distinguished VP Analyst
Cathy Tornbohm has more than 25 years' experience in the industry and is a Gartner Distinguished VP analyst responsible for business process outsourcing (BPO), Robotic Process Automation (RPA) and IT services research. Ms. Tornbohm specializes in researching the advantages and challenges of adopting RPA and BPO for administrative purposes, specifically finance and accounting, and procurement BPO.
Previous experience
Prior to joining Gartner, Ms. Tornbohm provided strategic market and competitive analysis for BT, and Cable and Wireless and at Mobil Oil in sourcing and procurement.
Professional background
BT Consulting and Systems Integration
Market Research Manager
Cable & Wireless
Market Research Manager
Mobil Oil
Procurement Analyst
Areas of coverage
Product Planning
Product Development
Planning and Segmentation
Product Portfolio Vision and Strategy
Technology Market Essentials
Education
M.S., Marketing and Product Management, Cranfield University
B.S., Industrial Business Systems, De Montfort University
Top Issues That I Help Clients Address
1TSP: Technology Product Manager- Product Development RPA and BPO
2TSP: Technology Product Managers- Product Planning RPA and BPO
3TSP: Marketplace- Marketplace RPA and BPO
4TSP: Tech CEOs- Corporate Development for Tech CEOs in RPA and BPO
5TSP: Technology General Managers- Product Portfolio Leadership for RPA and BPO